Customer reviews from Sun Beam
Sunbeam - Heating Pad with XpressHeat Standard Size - Red
Average customer rating
4
(641 Reviews)
Rating breakdown 641 reviews
5 Stars
415
4 Stars
60
3 Stars
29
2 Stars
29
1 Star
108
79%of customers recommend this product.
(
456 out of
580)
Customer Reviews for Sunbeam - Heating Pad with XpressHeat Standard Size - Red
Customer Rating
5
Perfect heating pad!
on July 21, 2019
Posted by: True believer
from Ogden Iowa
Gender:Female
[This review was collected as part of a promotion.] Have been using this pad for several months now and really love it. It heats up almost instantly. It's big enough to cover both my knees at once or most all of my back. If the pad disconnects from the cord you get the F message on the control. This is easily fixed by unplugging from the wall outlet, reconnecting the pad to the cord, then plug the cord into the outlet again. Another benefit is the 2 hour timer that you can use for safety if you may fall asleep with the pad on.
I have experienced excellent customer service when I had an old pad that failed.
I have experienced excellent customer service when I had an old pad that failed.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care, February 26, 2021
We are glad to hear that you love our Sunbeam® King Size XpressHeat™ Heating Pad, Green. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting Sun Beam
Customer Rating
5
The best!
on July 27, 2019
Posted by: Brenda45
from Georgia
Gender:Female
This is my second one. I’ve had the original one several years & it still works fine. I started taking this whenever I go on a trip. It’s perfect. I’ve tried others & nothing compares to this one!
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care Department, February 25, 2021
Thank you for leaving such a nice review about our heating pad. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting Sun Beam
Posted by: Jess S
Gender:Female
Verified Purchase:Yes
This is the best heating pad. Cover doesn’t slip off and has multiple settings.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 6, 2021
We are glad to hear that our Sunbeam® King Size XpressHeat™ Heating Pad suit your needs. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting Sun Beam
Customer Rating
5
Good size, great features
on August 14, 2019
Posted by: Peg_Gee
from Albany, NY
Gender:Female
I am dealing with an arthritic hip and often turn to this heating pad for relief. It provides an even, consistent heat and there are 6 choices of heat level. My favorite feature of this heating pad is the ability to have it stay on, rather than auto-shutoff. Highly recommend it.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 6, 2021
We are glad to hear that you recommend our Sunbeam® King Size XpressHeat™ Heating Pad. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Customer Rating
5
The Best Heating Pad on the Market!
on August 15, 2019
Posted by: StephEden312
from Carrollton, TX
Gender:Female
Have been using mine daily for years. I’m writing this to explain why everyone else doesn’t know how to use it when it flashes F. This simply means the cord has come out of the pad. To fix, simply unplug from outlet, tighten up the cord going to the heating pad and plug back into outlet. Shazam. Fixed in seconds. There is no other heating pad better than Sunbeam especially this extra large size. Again, have been using daily for years. Still using. Thank you Sunbeam!
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care, January 6, 2021
Awesome! We are glad to hear a nice feedback from one of our valued consumers like you! We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
It’s the best heating pad we have found in 10 years.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 6, 2021
Awesome! We are glad to hear a nice feedback from one of our valued consumers like you! We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Posted by: PattyL
Gender:Female
Verified Purchase:Yes
I love these heating pads and have used them for a long time. However this last one I recieved had an odd smell to it. I have returned it for a refund or replacement.
I would recommend this to a friend!
Response from Sun BeamBy Sunbeam, Consumer Care, September 2, 2019
This is not something that we hear very often. Sunbeam has been producing high-quality products to ensure customer satisfaction. Allow us to turn this experience into a positive one. Please call our customer care team at 1-(800) 892-7684. For your convenience, we are available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Written by a customer while visiting Sun Beam
Customer Rating
1
The F
on August 27, 2019
Posted by: Birdsnest
Gender:Female
I loved this pad. It was wonderful for all my hurts. Being handicapped I spent more money for quality. Unfortunately the F has come on and nothing fixes it :(
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Consumer Care, September 2, 2019
Oh no! We are sorry to hear the heating pad is not working properly. Kindly try to reset it by unplugging and plugging it back into an outlet. If the "F" still flashes in your controller, we encourage you to call our customer care team at 1-(800) 892-7684. For your convenience, we are available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Written by a customer while visiting Sun Beam