Customer reviews from Sun Beam
Sunbeam - Heating Pad with XpressHeat Standard Size - Red
Average customer rating
4
(641 Reviews)
Rating breakdown 641 reviews
5 Stars
415
4 Stars
60
3 Stars
29
2 Stars
29
1 Star
108
79%of customers recommend this product.
(
456 out of
580)
Customer Reviews for Sunbeam - Heating Pad with XpressHeat Standard Size - Red
Customer Rating
5
THE BEST
on June 25, 2019
Posted by: Tempie
from Douglasville, GA
Gender:Female
N O T E: Those who have experienced the Error notice - follow these exact instructions and this solves your problem.
Unplug AT wall plug in - NOT plug in on pad. This takes care of the problem, strange as it sounds.
Unplug AT wall plug in - NOT plug in on pad. This takes care of the problem, strange as it sounds.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care Department, March 10, 2021
Thank you for leaving such a nice review about our heating pad. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting Sun Beam
Customer Rating
5
The Best
on July 5, 2019
Posted by: NanaJean5
Gender:Female
[This review was collected as part of a promotion.] I am currently on my second of this heating pad in four years. It is soft and large enough to cover my entire back. Very comforting. Digital dial gives choice of auto shut off or stay on.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 8, 2021
Awesome! We are glad to hear a nice feedback from one of our valued consumers like you! We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Customer Rating
5
Works great
on July 5, 2019
Posted by: Christine56
from Bremerton, WA
Gender:Female
[This review was collected as part of a promotion.] I was sent this as a replacement to one i had bought about a year ago and it is much improvement in heat settings and comfort.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 8, 2021
Awesome! We are glad to hear a nice feedback from one of our valued consumers like you! We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Customer Rating
5
Reliable
on July 5, 2019
Posted by: Anonymous
from Provo Utah
Gender:Female
[This review was collected as part of a promotion.] I’ve had this model for years. It works great with even heat and also doesn’t switch so easily to a hotter temperature
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 8, 2021
We are glad to hear that you've had our Sunbeam® King Size XpressHeat™ Heating Pad for years. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Customer Rating
5
Great product
on July 5, 2019
Posted by: LynnMarie
from North central Iowa
Gender:Female
[This review was collected as part of a promotion.] I’ve been using the sunbeam Heating pads for years now. I especially like the xl size for when I need to apply heat to my hip and lower back areas. They are easy to launder also. I will buy again!
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 8, 2021
We are glad to hear that you've had our Sunbeam heating pad for many years. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Customer Rating
5
Love the "Stay On" Feature
on July 6, 2019
Posted by: Anonymous
from Tampa, FL
Gender:Female
[This review was collected as part of a promotion.] Best heating pad for the money. Love the fact you don't have to turn it back on every two hours - large size for more coverage
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 8, 2021
We are glad to hear that you love the "Stay On" feature of our Sunbeam® King Size XpressHeat™ Heating Pad. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Customer Rating
5
Stays on all night!
on July 15, 2019
Posted by: downsouth
from Georgia, USA
Gender:Female
Prevents nocturnal leg/foot cramps by keeping feet comfortably warm all night.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 7, 2021
Awesome! We are glad to hear a nice feedback from one of our valued consumers like you! We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Customer Rating
1
Large size but not reliable
on July 17, 2019
Posted by: gilmore
from Brevard NC
Gender:Male
Keep getting the "F" on the dial. Have tried unplugging but still can't get it to work
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Consumer Care, August 5, 2019
Thank you for bringing this to our attention. We have high expectations for our products here at Sunbeam.
There are several causes to this problem:
1. Bedding product is plugged into an extension cord and not plugged into a direct wall outlet.
2. Bedding product wasn't plugged in properly.
To FIX this problem, do the following to reset your bedding product:
1. Turn the blanket control to the "Off" position and unplug the power cord from the electrical connection.
2. Check bedding product plug connection that directly plugs into the bedding product. Make sure the connection is secure and complete.
3. Re-insert power cord back into a wall outlet
If the 3 steps above are not followed in order, the bedding product will not properly reset.
If these will not resolve the issue, please reply to this email so we can further the problem.
We appreciate your business with us and we're more than happy to help, if you have any further questions you can call us at 1-(800) 458-8407. You can reach us between the hours of 9am-6pm EST Monday-Friday. Our product specialist will be happy to assist you.
There are several causes to this problem:
1. Bedding product is plugged into an extension cord and not plugged into a direct wall outlet.
2. Bedding product wasn't plugged in properly.
To FIX this problem, do the following to reset your bedding product:
1. Turn the blanket control to the "Off" position and unplug the power cord from the electrical connection.
2. Check bedding product plug connection that directly plugs into the bedding product. Make sure the connection is secure and complete.
3. Re-insert power cord back into a wall outlet
If the 3 steps above are not followed in order, the bedding product will not properly reset.
If these will not resolve the issue, please reply to this email so we can further the problem.
We appreciate your business with us and we're more than happy to help, if you have any further questions you can call us at 1-(800) 458-8407. You can reach us between the hours of 9am-6pm EST Monday-Friday. Our product specialist will be happy to assist you.
Written by a customer while visiting Sun Beam