Customer reviews from Sun Beam
Sunbeam - Heating Pad with XpressHeat Standard Size - Red
Average customer rating
4
(641 Reviews)
Rating breakdown 641 reviews
5 Stars
415
4 Stars
60
3 Stars
29
2 Stars
29
1 Star
108
79%of customers recommend this product.
(
456 out of
580)
Customer Reviews for Sunbeam - Heating Pad with XpressHeat Standard Size - Red
Customer Rating
5
Best heating pad on the market!
on October 31, 2015
Posted by: Daizin
from Pennsylvania, United States
Gender:Female
Pros:
Soft and flexible - Conforms to the body and feels good on the skin.
Washable - Forget stiff plastic and covers that always come off.
Settings: Stays on or turns off at 2 hours. Stay on feature very important to me.
Instant heat - A real plus. No more waiting for heat.
6 heat intensities - Gets hot at 5 and 6, not warm like some pads.
Burgundy color - My favorite
Soft and flexible - Conforms to the body and feels good on the skin.
Washable - Forget stiff plastic and covers that always come off.
Settings: Stays on or turns off at 2 hours. Stay on feature very important to me.
Instant heat - A real plus. No more waiting for heat.
6 heat intensities - Gets hot at 5 and 6, not warm like some pads.
Burgundy color - My favorite
Cons:
Too narrow. Should be wider than 12 inches.
Would like to see one sized at 16 x 24.
Floppy plug connection. If not careful, pad wires damaged. Wire connection to plug on pad should be reinforced.
Too narrow. Should be wider than 12 inches.
Would like to see one sized at 16 x 24.
Floppy plug connection. If not careful, pad wires damaged. Wire connection to plug on pad should be reinforced.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: Allis
from Seattle, WA, United States
Gender:Female
Verified Purchase:Yes
This has 6 temp levels so you can get the perfect heat needed. Prior to having this I was always too cold, I got this and set it immediately to the highest setting, and it was too much! Finally I have the option to cool down, this is great, even better with bogo! I had one in bed room and one in living room until I purchased the heated bed mattress pad and now my son has one in his room. One happy family. Love it only con is you are supposed to put this on top of you but I sat on it and squished it so it is not flat anymore.
Written by a customer while visiting Sun Beam
Customer Rating
1
Not enough heat
on December 22, 2015
Posted by: Ron56
from Newport, TN, United States
Gender:Male
I bought this a few days ago.and it was not hot enough for me. i tried it a few hours and it wouldn't do for me. SUNBEAM,it needs to have another setting on it or re-do this one.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Customer Care, January 5, 2016
We welcome your feedback, and we will be happy to help you find a heating pad that will suit your needs. I encourage you to give us a call at 1-800-435-1250 so that we may assist you personally. We're here for you Monday-Friday, 9am-6pm Eastern.
Written by a customer while visiting Sun Beam
Customer Rating
3
Doesn't get very hot.
on December 26, 2015
Posted by: deej
from Cleveland, OH, United States
Gender:Female
I love how soft the cover is although it does shed a bit. I love how flexible it is. I can very easily wrap around my neck and shoulder area. I love that you can throw it in the washing machine. I love how large it is.
If you like to use heading pads on high settings this is not the pad for you. I generally have used low settings in the past and medium when the pain was really bad. I've never tolerated a high setting before. This pad I use on high frequently and sometimes that is not enough and I pull out a old stiff one. I also had the fabric split on one less than a week after receiving. It was only about an inch so I just sewed it myself. Sometimes the pad cord easily comes unplugged from the main cord.
Regarding the 'F' code I've seen several ppl mention: just unplug the pad from the wall for thirty seconds and plug back in. Simple as that.
If you like to use heading pads on high settings this is not the pad for you. I generally have used low settings in the past and medium when the pain was really bad. I've never tolerated a high setting before. This pad I use on high frequently and sometimes that is not enough and I pull out a old stiff one. I also had the fabric split on one less than a week after receiving. It was only about an inch so I just sewed it myself. Sometimes the pad cord easily comes unplugged from the main cord.
Regarding the 'F' code I've seen several ppl mention: just unplug the pad from the wall for thirty seconds and plug back in. Simple as that.
I would recommend this to a friend!
Response from Sun BeamBy Sunbeam, Customer Care, January 8, 2016
Thanks for sharing your review! Your heating pad should reach up to about 175 degrees Fahrenheit on the high setting. We do not recommend repairing or using the heating pad if it has been damaged. Please give us a call at 1-800-435-1250 and we'll be happy to help you. We're here for you Monday-Friday, 9am-6pm Eastern.
Written by a customer while visiting Sun Beam
Posted by: HBK13
from Connecticut, United States
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Almost didn't purchase this because it was more expensive than other heating pads on the market but based on all the reviews about it on the internet I figured I would give it a shot. It has more than lived up my expectations. The larger size and flexibility of the unit makes it perfect for those of us suffering from Sciatica. The fact that it came with a 5 year warranty was a huge plus as well and helped to justify it's cost to me and added a safety net to the purchase. Also one cannot discount the convenience in cleaning it as the whole unit (minus the electronics which unplug of course) goes directly into the washing machine. Only time will tell if it's truly as good as it seems but for right now I got no complaints...
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Customer Rating
1
Bad Product......Does NOT get hot enough!
on March 30, 2016
Posted by: Not Happy at All
from Brooklyn, NY, United States
Gender:Female
Where's the heat? I have 2 pins in my ankle and I rather dip my ankle in a hot boiling pot of water.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Customer Care, April 9, 2016
I'm sorry to hear that your heating pad is not hot enough for you! Our heating pads are designed to reach up to 176 degrees Fahrenheit when on the high setting. If your heating pad is not producing heat appropriately, please give us a call and we'll be happy to help! You can reach us at 1-800-435-1250, Monday-Friday, 9am-6pm Eastern.
Written by a customer while visiting Sun Beam
Customer Rating
4
Love the shut off valve
on April 10, 2016
Posted by: Lenny4
from Tampa, FL, United States
Gender:Female
When the F appears just unplug the pad for a few hours . Then plug it back in. Mine has done that a few times and unplugging it from the wall for a few hours then plugging it back in really works try it
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: Deee
from Bonita Springs, FL, United States
Gender:Female
Verified Purchase:Yes
This is the second heating pad I have purchased and will never be without one of these Sunbeam heating pads. They are so soft against your skin, heat up quickly, have a generous amount of cloth that covers a large area and last for years! I have purchased many heating pads over the years but these are absolutely far and above any others I have ever used.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam