Customer reviews from Sun Beam
Sunbeam - Heating Pad with XpressHeat Standard Size - Red
Average customer rating
4
(641 Reviews)
Rating breakdown 641 reviews
5 Stars
415
4 Stars
60
3 Stars
29
2 Stars
29
1 Star
108
79%of customers recommend this product.
(
456 out of
580)
Customer Reviews for Sunbeam - Heating Pad with XpressHeat Standard Size - Red
Customer Rating
1
Poor Quality Power Control
on March 9, 2019
Posted by: Donna Bahamas
from Fort Lauderdale, Florida
Gender:Female
Brought this a short time ago and the control hit a short and it died.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Consumer Care, April 25, 2019
Here at Sunbeam, we strive to make trusted household appliances that exceed expectations. We would love to turn this experience around for you. One of our Consumer Care Specialist will reach out to you via email. Kindly respond directly so that we can have your issue addressed.
Written by a customer while visiting Sun Beam
Posted by: George S
Gender:Male
Verified Purchase:Yes
its been a great product, it lets you program in the heat tensity, time and automatic shut off time, and its very flexible and nice size!
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 13, 2021
We are glad to hear that you liked the heat settings and other features of our Sunbeam® King Size XpressHeat™ Heating Pad. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Posted by: Rbttn
Gender:Female
Verified Purchase:Yes
Love this heating pad. Best part is the option to stay on or auto shut off.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 13, 2021
Thank you for leaving such a nice review. We are glad that you love our Sunbeam® King Size XpressHeat™ Heating Pad. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting Sun Beam
Posted by: Barbara Ann
Verified Purchase:Yes
Over time, we’ve purchased 3 of these pads. They heat quickly, have more settings than most others & can be set to remain on until turned off. Highly recommend this pad!
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 12, 2021
We thank you for purchasing our Sunbeam® King Size XpressHeat™ Heating Pad and we are glad to hear that you would recommend it. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Customer Rating
5
Great features
on April 29, 2019
Posted by: Woodford
from Weston wv
Gender:Female
I bought this a while back and I was satisfied. No photos available
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care, February 9, 2021
We are glad to hear that you are satisfied purchasing our Sunbeam® King Size XpressHeat™ Heating Pad. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting Sun Beam
Posted by: Baby Roxie
Verified Purchase:Yes
Exactly the size I needed for my husband and he loves it .... great purchase
Response from Sun BeamBy Consumer Care , January 12, 2021
Hey there! We are glad to hear that your husband loved our Sunbeam® King Size XpressHeat™ Heating Pad. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Posted by: Debbie Cochrane
Verified Purchase:Yes
I purchased 2 of thesse. One works great, the other doesn't work at all
Response from Sun BeamBy Sunbeam, Consumer Care, July 31, 2019
Thank you for taking time to submit a review. We'd like to learn more about your situation and what exactly happened. We want to make things right. Please give us a call at 1-(800) 892-7684 or send us a message via live chat here on the site and we will get you all taken care of. For your convenience, we are available Mon-Sat 9am-6pm, EST. We look forward to hearing from you!
Written by a customer while visiting Sun Beam
Customer Rating
4
Great Construction!
on May 10, 2019
Posted by: Melody Starya
from Arlington, VA
I've purchased several of these for myself and friends. I use mine more than usual because of my disability. However, after daily use for about 2 years, they cease to function! I don't know why but the company has generally been very good about replacing them. I love this one because it doesn't bunch up like the typical drugstore heating pads. Just wish they could handle daily use for longer periods.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care, January 12, 2021
We are glad to hear that you love our Sunbeam® King Size XpressHeat™ Heating Pad. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam