Customer reviews from Sun Beam
Sunbeam - Heating Pad with XpressHeat Standard Size - Red
Average customer rating
4
(643 Reviews)
Rating breakdown 643 reviews
5 Stars
417
4 Stars
60
3 Stars
29
2 Stars
29
1 Star
108
79%of customers recommend this product.
(
456 out of
580)
Customer Reviews for Sunbeam - Heating Pad with XpressHeat Standard Size - Red
Posted by: MacGregor
from Bixby, Tulsa, OK, USA
Gender:Male
Verified Purchase:Yes
It is very difficult to find a heating pad that will continue to function after some months of use. This Xpress King pad offers 6 heat settings, heats up quickly and is the right size to cover lower back areas etc. Time will tell if this is the one pad that will stand the test of time! I sure hope so, because I really like it!!
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: Sonya
from North Arkansas
Gender:Female
Verified Purchase:Yes
I bought this last month and I’m very pleased with it. This is my second king size heating pad to soothe my body. I suffer from fibromyalgia and this really warms my body and covers really well.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , March 23, 2021
It's great to hear that you are pleased with our Sunbeam® King Size XpressHeat™ Heating Pad. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting Sun Beam
Posted by: Rainy2
from Akron OH, USA
Gender:Female
Verified Purchase:Yes
This heating pad was to add to my arsenal. I have two already but they're getting old. I always fear not being able to find a product when I need it. This one does exactly what I need, many heat levels and if I prefer it can be set to remain 'on'.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , March 23, 2021
We are glad to hear that our Sunbeam® King Size XpressHeat™ Heating Pad suit your needs. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting Sun Beam
Posted by: Celticpole
from Jersey
Gender:Male
Verified Purchase:Yes
My older one died from overuse. Serious overuse. These are TOUGH heating pads. They last a long time because aches AND pains AND old age last just as long!
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , March 23, 2021
Thank you for leaving such a nice review about our Sunbeam® King Size XpressHeat™ Heating Pad. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Posted by: Kat6688
from Seattle, WA, USA
Gender:Female
Verified Purchase:Yes
I purchased this because I thought it was going to be exactly like my last one. It isn't. It sounds plastcy and crinkly. It doesn't heat as well either. I'm definitely disappointed.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Consumer Care, September 3, 2019
Thank you for taking the time to share your review. We are extremely sorry to hear about this and even more sorry to disappoint you. Please allow us to make it up to you. Give us a call at 1-(800) 892-7684. For your convenience, we are available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Written by a customer while visiting Sun Beam
Posted by: Katie100
Gender:Female
Verified Purchase:Yes
I first bought one of these for myself and fell in love with how quickly it heats up and the softness of the cover...it’s the perfect length! Since my first I’ve bought several as gifts! I wish I could find them in stores - because I’d prefer not to pay for or wait for shipping.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care Department, March 10, 2021
Thank you for leaving such a nice review about our heating pad. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting Sun Beam
Customer Rating
1
Poor quality
on October 20, 2018
Posted by: Grijd
from Wichita
Had this heating pad about a year and now have an error F on the display. This is not a quality product, as it should last at least 3 to 5 years trouble free!
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Consumer Care, April 15, 2020
Thank you for bringing this to our attention. We're sorry to hear about this. Our product are made from high quality materials and we expect them to last. If the heating product is not heating, try the following steps:
- Unplug the heating product from the wall outlet for at least 30 seconds
- Verify there is no physical damage to the cord, controller, or heating product
- Verify the connection between the heating product and the controller is tight
- Verify that the power cord is plugged directly into a wall outlet, not a surge protector or extension cord
- Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional
- Try plugging the heating product into a different outlet to see if it works in a different outlet
If these will not resolve the issue, please send us a message via live chat here on the site and we will get you all taken care of. For your convenience, we are available Mon-Fri 9am-6pm, EST. Have a great day!
- Unplug the heating product from the wall outlet for at least 30 seconds
- Verify there is no physical damage to the cord, controller, or heating product
- Verify the connection between the heating product and the controller is tight
- Verify that the power cord is plugged directly into a wall outlet, not a surge protector or extension cord
- Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional
- Try plugging the heating product into a different outlet to see if it works in a different outlet
If these will not resolve the issue, please send us a message via live chat here on the site and we will get you all taken care of. For your convenience, we are available Mon-Fri 9am-6pm, EST. Have a great day!
Written by a customer while visiting Sun Beam
Customer Rating
5
READ THIS ABOUT THE FLASHING F!!!
on November 13, 2018
Posted by: rg123
The F was flashing on mine but after I read more about the product, I realized you should NOT plug them into a surge protector!!! I plugged it in a regular outlet and it is working great!!!!
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 29, 2021
Awesome! We are glad to hear a nice feedback about our Sunbeam® King Size XpressHeat™ Heating Pad from one of our valued consumers like you! We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam