Heat pad begins to work quickly and appears to maintain heat well. One noticed drawback: it seems after about one hour of heating it begins to cool. I simply turn it off and set it to the desired temp and it is back to heating.
Purchased two heating pads for Christmas. My husband and I love them and use them every night. A heating blanket wasn't feasible since we sleep with out Golden Retriever, Linda. The King Size XpressHeat Heating Pads provide six settings of warmth all night using the "stay on" option. Always had good service with Sunbeam. Only had to replace one heating pad after two years. Keep receipt, and Sunbeam will honor the five year warranty. We are happy with our purchase!! :)
I have health issues so I use a heating pad almost everyday, all year long. I've been using this Sunbeam King Size for several years now and they are the best. Heats up fast. Love the large coverage area. You can easily wrap both arms in one. I finally decided to get 2 of them to eliminate moving them around. One on the couch and one in the bed. Great for arthritis and Fibromyalgia sufferers.
I bought this as a Christmas gift for my boyfriend who gets awful back pain and was excited for him to use it. However, once turned on and left for awhile the heating pad didn't get nearly warm enough to provide relief. Disappointed because I was so excited to borrow it from him for my pains too!
No, I would not recommend this to a friend.
Response from Sun BeamBy Consumer Care, Sunbeam, April 22, 2020
We appreciate you reaching out to us.
Please accept our sincerest apology for the inconvenience this has caused you. We have high expectations for our products here at Sunbeam® and we would like to hear more about your experience with your unit.
Please give us a chance to make it up to you. We urge you to please give us a call at 1-888-264-9669 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST.
You may contact us as well via email at sunbeamconsumercare@newellco.com.
Bought this for a gift but personally own a couple of them. We all like this heating pad! good size, heats quickly and like the automatic cut off feature.