Customer reviews from Sun Beam
Sunbeam - Heating Pad with XpressHeat Standard Size - Red
Average customer rating
4
(641 Reviews)
Rating breakdown 641 reviews
5 Stars
415
4 Stars
60
3 Stars
29
2 Stars
29
1 Star
108
79%of customers recommend this product.
(
456 out of
580)
Customer Reviews for Sunbeam - Heating Pad with XpressHeat Standard Size - Red
Posted by: Holy one
from Georgia, United States
Gender:Female
Verified Purchase:Yes
It's everything I expected it heats up in30seconds and very soft and great quality
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: Camille
from California, United States
Gender:Female
Verified Purchase:Yes
I bought 2 heating pads six weeks ago. One for my desk and the other for my recliner. The one at my desk is already not working. (Flashing F) but the other works fine.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: JPL1
from Raleigh, NC, United States
Gender:Male
Verified Purchase:Yes
I purchased this heating pad for myself - was very satisfied - so I decided to purchase one for my Mom. She loves it!
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: Tanya49
from Findlay, OH, United States
Gender:Female
Verified Purchase:Yes
I have arachnoiditis which can put my back in massive spasms. I needed a large full coverage heating pad and this one works great!
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Customer Rating
3
The heat pad last no longer than 12 months
on November 17, 2017
Posted by: Sunshine 60
from White Marsh, MD, 31162
Gender:Female
The heating pads for the neck & extra long pads never last more than 12 the 18 months why? Other wise I love them, but now I don't know if I should try another brand please help!
Response from Sun BeamBy Consumer Care Department, April 20, 2021
Thanks for reaching out to Sunbeam! We are sorry to hear that your heating pad stopped working. We would like to rectify this issue the best we can for you.
We suggest you to try the troubleshooting steps below:
1. Follow the instructions on the flag tag attached to the control cord to reset control.
2. Check the blanket/mattress pad for visual damage.
3. If no visual damage is found, unplug the system from wall outlet.
4. Check that the control is well-connected to the module.
5. Plug the power cord into the wall outlet.
6. Set the control to “On”.
7. If the system does not operate after 2 or 3 times trying to reset, disconnect the power cord.
We hope this helps. Have a good day!
We suggest you to try the troubleshooting steps below:
1. Follow the instructions on the flag tag attached to the control cord to reset control.
2. Check the blanket/mattress pad for visual damage.
3. If no visual damage is found, unplug the system from wall outlet.
4. Check that the control is well-connected to the module.
5. Plug the power cord into the wall outlet.
6. Set the control to “On”.
7. If the system does not operate after 2 or 3 times trying to reset, disconnect the power cord.
We hope this helps. Have a good day!
Written by a customer while visiting Sun Beam
Customer Rating
5
Great heating pad, king size
on November 26, 2017
Posted by: LouisT
from Freehold Township, NJ, United States
Gender:Male
We have been using the king size pad for a couple of years, and my wife leaves it on overnight. We have not had any problem with the wires. Granted, she lays on it overnight, and uses it on the lowest setting, which is plenty of heat if you lay on it with bare skin. We love the controls, and the softness of the pad. Remember to plug it into the pad first, before the outlet or you will get the flashing F. So if it pulls out of the pad, you must unplug from the wall, then attach it to the pad, then the outlet again.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Customer Rating
3
heating pad
on December 3, 2017
Posted by: Failed pad
from Columbia, MO, United States
Gender:Female
Great heating pad but I am very disappointed that it only lasted 10 month. Shows error code F. I have tried all recommendations to reset it, but nothing works!
No, I would not recommend this to a friend.
Response from Sun BeamBy Consumer Carrre, April 19, 2021
We are sorry to hear that your Sunbeam® King Size XpressHeat™ Heating Pad starts flashing F and the troubleshooting did not work. We suggest you to make sure that the cord is tightly connected to the pad and set it on the highest setting. Have a great day!
Written by a customer while visiting Sun Beam
Posted by: Jjones58
from Nashville, TN, United States
Gender:Male
Verified Purchase:Yes
Had one in the past but wanted to up the size and I can't live without the always on feature. We love it.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam