Customer reviews from Sun Beam
Sunbeam - Heating Pad with XpressHeat Standard Size - Red
Average customer rating
4
(641 Reviews)
Rating breakdown 641 reviews
5 Stars
415
4 Stars
60
3 Stars
29
2 Stars
29
1 Star
108
79%of customers recommend this product.
(
456 out of
580)
Customer Reviews for Sunbeam - Heating Pad with XpressHeat Standard Size - Red
Customer Rating
1
Great Pain relief
on April 24, 2016
Posted by: Namita
from Ohio, United States
Gender:Female
I brought this 2 month ago and i have used hardly 10 times. Today i want to use it again for my back pain but all of sudden it stopped working.
I brought it from a store and right now i dont have receipt with me so I cant return it back.
DIsappointed! i was thinking it will go long way.
I brought it from a store and right now i dont have receipt with me so I cant return it back.
DIsappointed! i was thinking it will go long way.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Customer Care, August 22, 2016
Oh no! This is not what we like to hear. We would love to hear more about your experience with the Sunbeam King Size XpressHeat Heating Pad and help find a solution to this problem. Please call us at 1-800--435-1250 Monday - Friday 9am-6pm EST. We look forward to hearing from you!
Written by a customer while visiting Sun Beam
Posted by: Wuiser
from Maryland, United States
Gender:Female
Verified Purchase:Yes
It is a nice big pad, but does not get hot enough. It also loses heat after about 10-15 minutes. Disappointed!!!!
No, I would not recommend this to a friend.
Response from Sun BeamBy Michael, Consumer Care, April 27, 2016
Thank you for your feedback. We will forward your comments to our product team as we appreciate all concerns that are brought to our attention.
Written by a customer while visiting Sun Beam
Customer Rating
5
Best product
on May 21, 2016
Posted by: Vicki97
from Idaho Falls, ID, United States
Gender:Female
[This review was collected as part of a promotion.] I have been using Sunbeam King size heating pads for a number of years now. Having fibromyalgia they get a lot of heavy use. The XpressHeat is a model up from the one I have usually purchased at a local store but can no longer get locally. I went on line and decided to try the XpressHeat model and I am not disappointed. After several months of use I will again say Sunbeam is the only brand I will use. Do they eventually "burn out"? Yes, because they get such heavy usage but they last much, much longer than any other I have tried.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: Trzis0669
from Loveland, CO, United States
Gender:Female
Verified Purchase:Yes
I bought this for my grandmother that is always cold. She absolutely loves it! It's larger than the traditional hearing pads and is made with soft cozy material. This is a must for the cold blooded that doesn't like the bulk of a blanket.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: Ron S
from Atlanta, GA, United States
Gender:Male
Verified Purchase:Yes
We searched for a larger heating pad with the ability to keep constant heat without it cutting off. This was exactly what we needed.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: Justin35
from Tacoma, WA, United States
Gender:Female
Verified Purchase:Yes
Works great love the size n the fast heat time n the color
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: Dianneh514
from Mississippi, United States
Gender:Female
Verified Purchase:Yes
After working a 12 hour shift at the hospital, this heating pad relaxes my shoulders and helps me sleep better! I liked it so much that I bought one for my Daughter!
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Customer Rating
2
Liked but got burned
on June 29, 2016
Posted by: Kim77
This is the 3rd heating pad I've had. It lasts for a month and dies. This last one I had burnt a hole in my couch, on number 1. I'm very disappointed!
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Customer Care, August 24, 2016
Oh no, this is not what we like to hear! We take matters like this very seriously an we would love the chance to fix this. Please give us a call at 1-800-435-1250 so we can sort this out. We are here for you Monday - Friday 9am-6pm EST. We hope to hear from you soon!
Written by a customer while visiting Sun Beam