Customer reviews from Sun Beam
Sunbeam - Heating Pad with XpressHeat Standard Size - Red
Average customer rating
4
(641 Reviews)
Rating breakdown 641 reviews
5 Stars
415
4 Stars
60
3 Stars
29
2 Stars
29
1 Star
108
79%of customers recommend this product.
(
456 out of
580)
Customer Reviews for Sunbeam - Heating Pad with XpressHeat Standard Size - Red
Customer Rating
5
Best quality Heating pad!!
on May 25, 2016
Posted by: Friend
from Holland, MI
Gender:Female
I've had heating pads before but this heating pad is so large and the quality of the workmanship & materials is superior. I can tell it will last for years!
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: Lynda458
from Maple Valley Wa.
Gender:Female
Verified Purchase:Yes
My husband has a broken back with a very large plate in it. I have bought 4 of these so he can have them wherever he is. ( In his favorite chair, the car (with an adapter) in the Motorhome and the other for work.) He says it is the ONLY thing that helps him handle the pain. Thank you so much for making them. I have tried so many other brands, but there is nothing that compares to yours. Thank you.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: Cinn61
from South Ogden, UT, United States
Gender:Female
Verified Purchase:Yes
I love the plum color and the larger size. I have lower back pain and use it daily when sitting and watching TV. It provides wonderful muscle-relaxing warmth. One issue I've been having (and the reason for 4 stars) is the plug connecting the pad to the cord tends to disconnect easily. It seems to be a tight fit so I'm unaware of it being loose -- it just falls off on occasion. To get it going I not only have to reconnect, but then go to the wall and unplug then plug back in again.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: Honeybee63080
Gender:Female
Verified Purchase:Yes
Great heating pad. Love the larger size and it’s incredibly soft
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 13, 2021
We are glad to hear that you love the size of our Sunbeam® King Size XpressHeat™ Heating Pad. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Customer Rating
5
Best Heated Pain Relief Blanket on the Market
on January 10, 2020
Posted by: Rae12
from Portland, Oregon
Gender:Female
I injured my knee and I tried so many things. Nothing worked like wrapping my leg with this heated blanket and putting it up at home for hours before I go to sleep every night for weeks. I wish they made one for the knees with the same technology. It heats up very fast, has even heat all over it and not just in some areas like most products out there. It's very soft, very light weight, has 6 heat levels, and a stay on option unlike so many others that have the 30 minute drill. And the King size express is the best. It's big and comfy. I LOVE it. I really wish they made an exact version for the knee because their joint one doesn't work nowhere as good as this blanket does. I love it and it's sturdy too and don't fall apart. And believe me I've tried every pain heating product I could find out there. This is a GREAT product. You won't regret buying it at all.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , December 29, 2020
Thank you for leaving such a nice review. We are glad that you love our Sunbeam® King Size XpressHeat™ Heating Pad. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting Sun Beam
Customer Rating
1
The Problem Many Users are Complaining About
on December 23, 2020
Posted by: KenHouston
from Houston Tx
Gender:Female
After two months, does not work. I get F error message every time I try to use it. Can not fix it by plugging and unplugging it.
No, I would not recommend this to a friend.
Response from Sun BeamBy Consumer Care , December 24, 2020
We are sorry to hear that the reset did not work. To assist you with repair or replacement, kindly give us a call at 1-(800)-892-7684 or connect with us via Live Chat, and we will get you all taken care of. For your convenience, we are available Mon-Fri 9:00 AM-5:00 PM, EST.
Written by a customer while visiting Sun Beam
Customer Rating
1
Stop working
on January 28, 2021
Posted by: Mileaway
from Newport News Va
Gender:Female
I have purchased 2 heating pads over 2 year period. They both stop working. Flashing F. Unplung from pad and walk. F continue to blink. So disappointing and frustrated. Buying a different brand.
No, I would not recommend this to a friend.
Response from Sun BeamBy Consumer Care , January 28, 2021
We are sorry to hear that your Sunbeam® Premium King-Size Heating Pad with XpressHeat started flashing F and the reset didn't work. Sunbeam has been producing high-quality products to ensure customer satisfaction. Allow us to turn this experience into a positive one by connecting with us via Live Chat or email us at sunbeamconsumercare@newellco.com. We look forward to assisting you!
Written by a customer while visiting Sun Beam
Customer Rating
1
DO NOT BUY!
on February 11, 2021
Posted by: Mike123456789
from New Jersey
Gender:Female
Flashing "F" and now will not operate! Have tried all the trouble shooting techniques!
No, I would not recommend this to a friend.
Response from Sun BeamBy Consumer Care , February 11, 2021
We are sorry to hear that your Sunbeam Premium Heating Pad with XpressHeat® starts flashing "F". Sunbeam has been producing high-quality products to ensure customer satisfaction. Allow us to turn this experience into a positive one by calling us at 1-800-458-8407 or email us via this form: https://www.sunbeam.com/support/contact-us.
Written by a customer while visiting Sun Beam