Customer reviews from Sun Beam
Sunbeam - Heating Pad with XpressHeat Standard Size - Red
Average customer rating
4
(641 Reviews)
Rating breakdown 641 reviews
5 Stars
415
4 Stars
60
3 Stars
29
2 Stars
29
1 Star
108
79%of customers recommend this product.
(
456 out of
580)
Customer Reviews for Sunbeam - Heating Pad with XpressHeat Standard Size - Red
Customer Rating
1
It gets an "F"
on September 21, 2015
Posted by: Jag0706
I just received this heating pad and
upon plugging it in, the letter "F" began flashing in the control screen and it doesn't work.... It sounds temperamental and I doubt I will order another one after I return this one. Bummer.
upon plugging it in, the letter "F" began flashing in the control screen and it doesn't work.... It sounds temperamental and I doubt I will order another one after I return this one. Bummer.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Customer Care, September 23, 2015
I can understand your disappointment, and I'd like to share some info which may help you. If the heating pad is flashing 'F', try the following:
- Make sure it is plugged into a working outlet.
- Try this reset process: Unplug the heating pad from the wall, then disconnect and reconnect the cord from the pad. Then plug the heating pad back into the outlet and try using it again.
If these tips don't resolve the issue, please contact us at 1-800-435-1250 for additional assistance. We're here to help you Monday-Friday 9am-6pm Eastern.
- Make sure it is plugged into a working outlet.
- Try this reset process: Unplug the heating pad from the wall, then disconnect and reconnect the cord from the pad. Then plug the heating pad back into the outlet and try using it again.
If these tips don't resolve the issue, please contact us at 1-800-435-1250 for additional assistance. We're here to help you Monday-Friday 9am-6pm Eastern.
Written by a customer while visiting Sun Beam
Customer Rating
1
Worthless doesn't last
on October 26, 2015
Posted by: Cynthia O
from Indianapolis, IN, United States
Gender:Female
I have RA and use a heating pad when joints are aching sometimes daily depending on weather and activity. First time I bought this heating pad it was over a year ago. decided on it because it came covered not like the cheaper ones with the case that the heat pad slides into and snaps over it. Within 6 months it quit working. About 3 weeks to one month ago I decided to give this Sunbeam a second chance. Bought same heating pad. After several days of using it I turned it on this evening, sparks & smoke (electric short) came out of the controller (on/off - Temperature) of course pad instantly stopped working. I won't be wasting my money on this or any other Sunbeam heating pad. Advise anyone else considering buying this to not waste your money. Heating is just like all other heating pads that are much cheaper. Price is ridiculous for no longer than these work. .
No, I would not recommend this to a friend.
Written by a customer while visiting Sun Beam
Customer Rating
1
Worthless doesn't last
on October 27, 2015
Posted by: cynthia505
from Indianapolis, IN, United States
Gender:Female
I have RA and use a heating pad when joints are aching sometimes daily depending on weather and activity. First time I bought this heating pad it was over a year ago. decided on it because it came covered not like the cheaper ones with the case that the heat pad slides into and snaps over it. Within 6 months it quit working. About 3 weeks to one month ago I decided to give this Sunbeam a second chance. Bought same heating pad. After several days of using it I turned it on this evening, sparks & smoke (electric short) came out of the controller (on/off - Temperature) of course pad instantly stopped working. Heating was good just like any other heating pad but product doesn't last. I won't be wasting my money on this or any other Sunbeam heating pad. Advise anyone else considering buying this to not waste your money. Price is ridiculous for no longer than these work. Posted original review 10/26/15, confirmed review through email they sent and still original review has not appeared in the reviews. Does Sunbeam censor poor reviews?
No, I would not recommend this to a friend.
Written by a customer while visiting Sun Beam
Customer Rating
3
I like the larger size, but it does not get warm e
on November 15, 2015
Posted by: Kim w
from Idaho Falls, ID, United States
Gender:Male
Verified Purchase:Yes
Does not get warm, warm, warm, warm, warm, warm, warm, warm, enough.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Customer Care, November 17, 2015
Thanks for taking the time to reach us! Sunbeam heating pads will not exceed the maximum temperature of 176 degrees Fahrenheit. If your heating pad is not heating properly, we can fix this! Please give us a call at 1-800-435-1250. We're here to help you Monday-Friday, 9am-6pm Eastern.
Written by a customer while visiting Sun Beam
Customer Rating
5
Love quick heat up, 6 settings & length
on November 21, 2015
Posted by: Pickles
from Cinncinati, home of them Bengals!!!
Gender:Female
This is my second!! I have upper back and hip pain. These are a life saver!! I can leave on lowest setting all night long if I want (draped over hips-not laying on it!) Best heating pad around and I've been thru MANY over past 20 yrs!
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: Connie jeffers
from San Francisco, CA, United States
Gender:Female
Verified Purchase:Yes
Love it. My back loved it!!!my back i.e. Not great and this item really help. I can trust it not to get too hot
No, I would not recommend this to a friend.
Written by a customer while visiting Sun Beam
Posted by: Backhurts
from MI
Gender:Female
Verified Purchase:Yes
I love this product! It reaches a much warmer temperature than other brands and lasts longer too!
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: Janetk
from Tampa, FL, United States
Gender:Female
Verified Purchase:Yes
Heats up instantly......big enough to wrap both legs.....plenty of heat.....awesome
I would recommend this to a friend!
Written by a customer while visiting Sun Beam