Customer reviews from Sun Beam
Sunbeam - Renue XL Heat Wrap - Blue
Average customer rating
4.4
(245 Reviews)
Rating breakdown 245 reviews
5 Stars
175
4 Stars
27
3 Stars
18
2 Stars
10
1 Star
15
88%of customers recommend this product.
(
209 out of
237)
Customer Reviews for Sunbeam - Renue XL Heat Wrap - Blue
Posted by: Shannstevens
from Tuscaloosa Alabama
Gender:Female
Verified Purchase:Yes
It is very heavy. To heavy for me to put on my sore shoulders. The hard border around it makes it very uncomfortable. You can not sit back in a chair without it pressing into your back. It feels like it has rocks in it. The shoulder part of it has very little heat going to it. I would not recommend to anyone.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Consumer Care, August 27, 2019
We are sorry to hear that you feel uncomfortable with our Sunbeam Heat Therapy Wrap. Your feedback is of utmost importance and we would like to turn this experience around for you. Please call our customer care team at 1-(800) 892-7684. For your convenience, we are available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Written by a customer while visiting Sun Beam
Customer Rating
4
Ordering process is clunky but the product is nice
on January 10, 2019
Posted by: Happyhappy
from San Francisco, CA
Gender:Female
Verified Purchase:Yes
The ordering process is clunky but the produce is very nice.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 20, 2021
Thank you for purchasing our Sunbeam® XL Renue® Heat Therapy Wrap. We are glad to hear a nice feedback from one of our valued consumers like you! We make sure that we provide quality products that has great value, stylish and will suit your needs. Have a great day!
Written by a customer while visiting Sun Beam
Posted by: Dawnmarie
Gender:Female
Verified Purchase:Yes
I got this not too long ago and my back feels good.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 20, 2021
We are glad to hear a nice feedback from one of our valued consumers like you! We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Customer Rating
5
Love this heating pad for my shoulders & back.
on January 6, 2019
Posted by: Terry B
from Atwater, CA
Gender:Female
Verified Purchase:Yes
I bought four as Christmas gifts. Everyone is using & loving the warmth it gives them.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care, April 23, 2020
We love that you are enjoying our product. Your feedback will motivate us to continuously improve our products. Thank you for being the best part of Sunbeam!
Written by a customer while visiting Sun Beam
Posted by: b1234
from New York
Gender:Female
Verified Purchase:Yes
My friend had one of these and I fell in love. It's so nice to use when you're sitting down and relaxing. I bought one for every woman in my life (mom, mom-in-law, etc.) and they all loved it.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care, April 22, 2020
We love that you are enjoying our product. Your feedback would motivate us to continuously improve our products. Thank you for being the best part of Sunbeam!
Written by a customer while visiting Sun Beam
Posted by: Ali123
Gender:Female
Verified Purchase:Yes
I bought this for my 70 year old mother and she said it was the best heating pad she has ever had, and she's had a lot of them.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 21, 2021
Awesome! We are glad to hear a nice feedback from one of our valued consumers like you! We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Posted by: L K A
from Osh. Wi
Gender:Female
Verified Purchase:Yes
Love soft neck no stiffness or boning or plastic that would hurt the neck. Could offer another one just like this one but a little longer. Sunbeam XL Renee heat therapy wrap. Bought one for myself and mother in law for Christmas. Love them.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 21, 2021
Thank you for leaving such a nice review. We are glad that you love our Sunbeam® XL Renue® Heat Therapy Wrap. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting Sun Beam
Posted by: Walker Linda
from Dayton Ohio
Gender:Female
Verified Purchase:Yes
I purchased for my sister . She has arthritis and this makes it easier for her to keep heat on her neck.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 21, 2021
We thank you for purchasing our Sunbeam® XL Renue® Heat Therapy Wrap. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam