Customer reviews from Sun Beam
Sunbeam - Renue XL Heat Wrap - Blue
Average customer rating
4.4
(239 Reviews)
Rating breakdown 239 reviews
5 Stars
171
4 Stars
27
3 Stars
18
2 Stars
9
1 Star
14
88%of customers recommend this product.
(
207 out of
235)
Customer Reviews for Sunbeam - Renue XL Heat Wrap - Blue
Posted by: shaynama
from Philadelphia, PA, United States
Gender:Female
Verified Purchase:Yes
I love this heating pad! I just bought one for my dad as well because I thought he might take it home with him the last time he visited. It's a really nice size, with a long enough cord that I'm able to wear it at my standing desk and move around my office while it's on. It gets nice and hot as well. My only complaint is that I have to use a clamp to keep it tight, the magnet closure is just too loose for me. It worked great for my dad though, so maybe this is a one size fits all that erred on the side of too big rather than too small.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: Analise224
from Buffalo, New York
Gender:Female
Verified Purchase:Yes
I recently purchased the Sunbeam XL Renue Heat Therapy Wrap. It has proven to be a superb product. I live with daily chronic pain in the neck, shoulders, & back. I do find some relief from daily use of a heating pad. This product heats up quickly & remains hot for a good length of time. I have found it to be warmer than most other products I have tried. I love this heating pad---especially the longer length down the back. Thank you Sunbeam for your high quality products.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: Red in the head
from Stonington, CT, United States
Gender:Female
Verified Purchase:Yes
I love the fit. The wrap hits all the right spots. I just wish it stayed hot longer. It only stayed hot for about 20 minutes then it was lukewarm. I would recommend it but I would let them know it doesn't stay hot anywhere near two hours.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: unsatisfied
from Maryland City, MD, United States
Gender:Female
Verified Purchase:Yes
Didn't soothe my chronic neck pain so too expensive when didn't work for intended purpose but kept me warm downstairs during winter
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Customer Care, March 22, 2016
We would love the opportunity to help you find a heat therapy product that will suit your needs! Please call us at 1-800-435-1250 and we'll be happy to assist you. We're available Monday-Friday, 9am-6pm Eastern.
Written by a customer while visiting Sun Beam
Posted by: Annie O
from Fort Collins, CO, United States
Verified Purchase:Yes
I bought this a month ago because of chronic neck and lower back problems and "wear" it while working at my desk quite often. The only complaint I have is that the neck portion "squished" down and doesn't heat the back of my neck as I was hoping for - it also seems to be much higher on my back than what the picture shows, so doesn't heat my lower back.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Customer Care, March 22, 2016
Thank you for sharing your feedback with us! We value your opinion and appreciate you taking the time to submit your review. This heat therapy wrap is not intended to heat the lower back, but we have several other designs that you may be interested in! We'll be happy to help you find a product that will suit your heat therapy needs. Please call us at 1-800-435-1250. We're available Monday-Friday, 9am-6pm Eastern.
Written by a customer while visiting Sun Beam
Customer Rating
5
Great for tight neck and shoulder muscles
on December 4, 2016
Posted by: JosieMountain
from Denver, CO, United States
Gender:Female
[This review was collected as part of a promotion.] I have had this heat therapy wrap for almost a year and love it! At first there was a pretty strong plastic smell, but the smell is not detectable anymore. I use mine every day when working at the computer or relaxing in my recliner (I move it to where I want it). I wish it heated for more than 2 hours, especially during the winter, but 2 hours is enough to get my tight neck and upper back muscles to relax. I like the design because it stays in place.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Customer Rating
5
Searched high and low to find this heating pad.
on January 19, 2017
Posted by: Anne S
from Boston, MA, United States
Gender:Female
Verified Purchase:Yes
I have chronic pain in my back. Most heating pads are not long enough to cover further down my back. The added length makes this ideal for my shoulder/back pain. The magnetic front holds the pads together very well. I have used wraps that are heated in the microwave but they require on going heating every 30 minutes. This extra length is very valuable. I highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Customer Rating
5
Magnetic closure really works, easy clean,weighed
on October 28, 2018
Posted by: Firedad
from Lancaster, PA
Gender:Male
I bought this at least 2 years ago for my wife Kelly. It has worked perfectly every time we have used it, and couldn't be more satisfied! I'm retired from the City Fire Bureau and use it when my wife will allow me to. You see she uses it every day, summer, winter, spring, and fall. Her mother, Helen had shoulder surgery this past year and spent 4 months rehabbing at our home, and he absolutely loved it!! That is the reason I'm purchasing one for her as a Christmas present. Major browny points will for me! If I ever have a problem with a Sunbeam product I would contact their customer service for help. Seriously this heating pad is a real workhorse,(think Clydesdale
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care Department, March 10, 2021
Thank you for leaving such a nice review about our heated wrap. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting Sun Beam