Customer reviews from Sun Beam
Sunbeam - Renue XL Heat Wrap - Blue
Average customer rating
4.4
(245 Reviews)
Rating breakdown 245 reviews
5 Stars
175
4 Stars
27
3 Stars
18
2 Stars
10
1 Star
15
88%of customers recommend this product.
(
209 out of
237)
Customer Reviews for Sunbeam - Renue XL Heat Wrap - Blue
Posted by: Tammy1201
Verified Purchase:Yes
Does not stay hot. Does not warm much in the shoulder ares.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Consumer Care, October 1, 2019
Oh no! That is definitely not the kind of experience that we want you to have. We'd like to make this right for you. Please allow us to turn this experience around and give us a call at our toll-free number 1-(800) 892-7684. For your convenience, our Consumer Care Department is available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Written by a customer while visiting Sun Beam
Posted by: ElenaL
Gender:Female
Verified Purchase:Yes
Really beautiful and comfy! A great deal as well. I would definitely order this again. After reading the reviews I ordered this larger one which covers my whole back and effectively takes care of neck, shoulder, and back pain.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 5, 2021
Thank you for purchasing our Sunbeam® XL Renue® Heat Therapy Wrap. We make sure that we provide quality products that has great value, stylish and will suit your needs. Have a great day!
Written by a customer while visiting Sun Beam
Posted by: Amy S
Gender:Female
Verified Purchase:Yes
Love the large size & heating options! AMAZING! Works great for relaxing shoulders and neck areas.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care, January 5, 2021
We are glad to hear that you love the size and heating options of our Sunbeam® XL Renue® Heat Therapy Wrap. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Posted by: JRSm
Gender:Female
Verified Purchase:Yes
I have always had a sunbeam heating pad and use them until they no longer function. This one does not get hot like the former ones. Would definitely buy a different one.
Response from Sun BeamBy Sunbeam, Consumer Care, September 2, 2019
Thank you for taking the time to share your review. We are extremely sorry to hear about this and even more sorry to disappoint you. Please allow us to make it up to you. Give us a call at 1-(800) 892-7684. For your convenience, we are available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Written by a customer while visiting Sun Beam
Posted by: clarkcrl
Gender:Female
Verified Purchase:Yes
I borrowed one of these from a friend to see if I'd like it. I loved it so much I had to get my own! One of the best heating pads I have ever owned. The magnetic strips help the pad stay in place. Heats both of my issues at the same time (neck and back).
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 6, 2021
We are glad to hear that you loved our Sunbeam® XL Renue® Heat Therapy Wrap. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Posted by: cuetip
Gender:Female
Verified Purchase:Yes
I use this every day. Works awesome! Love this product. Would buy again.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 6, 2021
Thank you for leaving such a nice review. We are glad that you love our Sunbeam® XL Renue® Heat Therapy Wrap. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting Sun Beam
Posted by: CDTx
Gender:Male
Verified Purchase:Yes
Covers areas others don’t and gets more neck than expected
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 6, 2021
Awesome! We are glad to hear a nice feedback from one of our valued consumers like you! We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Customer Rating
5
Great for use at work at my desk!
on July 29, 2019
Posted by: Debbie0415
from South Jersey
Gender:Female
[This review was collected as part of a promotion.] I purchased this after getting rear ended in a car accident since my muscles are always tense. It is wonderful to use at work at my desk to help relieve those aches and pains so I'm able to get my work done. Getting another for home to relax after my commute home! Love the extra long length!
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , February 24, 2021
We thank you for purchasing our Sunbeam® XL Renue® Heat Therapy Wrap and we are glad to hear that you loved it. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting Sun Beam