4 heat settings, auto shut off, lengthy cord, heavier weight than a regular heating pad and it stays where you put it. You can actually move and heating pad stays in place. Great to fall asleep with because of the auto shut off.
I saw this in a catalog and thought how smart to wrap around shoulders/neck/back. It stays in place and puts the heat where it needs to be..thanks Sunbeam for such a good design..
I bought this a year and a half ago,when it stopped heating. The light indicates that it is turned on and all connections are in place. Before that, it worked great and eased my pain.
I would recommend this to a friend!
Response from Sun BeamBy Sunbeam, Customer Service, September 8, 2015
Thank you so much for your feedback! I will be more than happy to help you get back to warmth, and comfort. If you could, please contact Sunbeam customer service at (800) 458-8407. Let's get you taken care of pronto. Thanks!