got this for my mom for christmas and she absolutely loves it. she had an old one that didn't have the shut off feature, and now that she has one that does she says she's never going back! good quality pads as well
I bought this for a friend who has neck and back issues; and she said she loves it! She said it's so comforting because it covers her neck, shoulders, and all the way down her lower back. The fabric is soft and plush.
The order process was very simple. I purchased 2 heating pads in burgundy. One small flat one and one wrap. When used in the Living Room they look nice as well as functional. Very pleased with this purchase!
I like the product, but I wish that it could be washed.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care, Sunbeam, April 22, 2020
We appreciate you reaching out to us.
Please accept our sincerest apology for the inconvenience this has caused you. We have high expectations for our products here at Sunbeam® and we would like to hear more about your experience with your unit.
Please give us a chance to make it up to you. We urge you to please give us a call at 1-888-264-9669 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST.
You may contact us as well via email at sunbeamconsumercare@newellco.com.
I bought this as a gift for my wife for Christmas. She has pretty severe head and neck problems, so she uses it about everyday. She claims that it helps a lot with tightness in the neck and shoulder area and the heat therapy just feels good overall. She said it was her favorite Christmas present!
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Customer Rating
5
Perfect!
on January 27, 2018
Posted by: John3
from Stratford, CT.
Gender:Male
I purchased the Sunbeam wrap with the extra massage for my 89-yr old but Dad but the massage parts underneath made it uncomfortable for him, so I kept that one and got him this model and he loves it!