Bought 3 of these, two for us and one for a friend. They are much better than any similar items we have tried over the years. Ours had no smell to them, contrary to other posters.
Bought this to replace Sunbeam Temperform 970 which has been discontinued. Nothing like that one. It's lightweight has a protruding border and the settings are either too hot or not hot enough. Had metal splinter like filaments poking out from several areas. This is going back.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam , Customer Care, September 15, 2016
Thank you for bringing this to our attention! We regret to hear that the Sunbeam XL Renue Heat Therapy Wrap did not meet your standards. We strive to create high quality products that provide years of satisfactory use. We would love the opportunity to turn this experience around for you, call us at 1-800-435-1250. For your convenience, we are here Monday-Friday 9am-6pm Eastern. Thank you!
Great! The only thing I would recommend is that there needs to be an extra setting between low & medium. There is an extreme difference between the two.
I recently had an overuse injury of my right shoulder with extreme soreness and numbness, pain, and tingling all the way down my right arm and into my fingers and down along my right shoulder blade. My physician recommended some exercises for me to do while heat was applied and this works perfectly for that! I was having to go to physical therapy for this treatment and now, with this heating pad, I can do it in the comfort of my own home instead. Saves me money and time! It is also a wonderful size to cover a larger area than most heating pads so I can treat the painful areas all at the same time. I love how the magnets hold it in place in the front, making it completely hands-free.
I bought this product about a month ago and couldn't be more satisfied. It does just want I need and has several temperature options as well as auto shut off.