Customer reviews from Sun Beam
Sunbeam - Renue XL Heat Wrap - Blue
Average customer rating
4.4 out of 5
4.4
(239 Reviews)
Open Ratings Snapshot
Rating breakdown 239 reviews
5 Stars
171
4 Stars
27
3 Stars
18
2 Stars
9
1 Star
14
88%of customers recommend this product. 
(
207 out of 235
)
Best Buy Privacy Policy
Customer Reviews for Sunbeam - Renue XL Heat Wrap - Blue
Customer Rating
5 out of 5
5
Can't Go Anywhere Without It
on May 13, 2017
Posted by: wifenurse1
from Winston-Salem, NC, United States
Gender:Female
Verified Purchase:Yes
I own several Sunbeam shoulder wrap type heating pads. One in living room, one in bedroom & one in my car in case I need it at work. My husband loves it too.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care April 2, 2021
We are glad to hear that you love our Sunbeam® XL Renue® heat therapy wrap. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Thank you for choosing Sunbeam!

Written by a customer while visiting Sun Beam
Customer Rating
5 out of 5
5
Meets expectations.....
on June 1, 2017
Posted by: Ruthann
from Wyoming, United States
Gender:Female
Verified Purchase:Yes
This heating pad is perfect for relieving tight muscles in neck, shoulders and upper back. It sit comfortably around the neck and the magnets hold it firmly in place. I am very pleased with this product.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care April 13, 2021
We are glad to hear that you are very pleased with our Sunbeam® XL Renue® Heat Therapy Wrap. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Customer Rating
5 out of 5
5
great relief,would love it even longer
on July 11, 2017
Posted by: Dianna
from Palmerton, PA, United States
Gender:Female
I have been using these heating pads for 8 years. I would not be able to function without them. I had a complete fracture of my 2cd vertebra in my neck/head and this gives me relief. I sometimes wrap it around my head and or under my eyes for pain also. It helps my shoulder also. Sometimes I wrap it around my arm. This is a great product for anyone that had injuries and need relief. I also use it for relief of digestive pain when I get a gluten attack. As you can tell I have more than one neck heating pad. Thank you so much! I would not be able to lead a normal life without the daily/evening use of your products. I would love if you produced an even longer one. I know you have a much longer message neck pad, but I can't use that because of the weight and can not use any vibration at all with my neck and shoulders.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Customer Rating
5 out of 5
5
Great product
on August 13, 2017
Posted by: Justjena
from Oak Ridge, TN, United States
Gender:Female
Verified Purchase:Yes
I purchased this item for neck and shoulders but found that it works great for hips and knees. Love it!
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care April 15, 2021
We are glad to hear that you love our Sunbeam® XL Renue® Heat Therapy Wrap. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Customer Rating
3 out of 5
3
Love the new heating pad but the smell!
on August 13, 2017
Posted by: Jennycltnc
from Concord, NC, United States
Gender:Female
I bought this pad to try to help with spasms, it is perfect for my shoulders and neck as well as lower back. My ONLY complaint is the smell is so bad that I have to put it away after around 30 Minutes. If they could fix the smell I would go eat it a 100%!
I would recommend this to a friend!
Response from Sun BeamBy SunbeamConsumer CareSeptember 4, 2019
This is not something that we hear very often. Sunbeam has been producing high-quality products to ensure customer satisfaction. Allow us to turn this experience into a positive one. Please call our customer care team at 1-(800) 892-7684. For your convenience, we are available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Written by a customer while visiting Sun Beam
Customer Rating
5 out of 5
5
Love this!
on August 13, 2017
Posted by: pegsnith59
from Upstate NY
Gender:Female
Verified Purchase:Yes
Bought one for me and one for my mom. We LOVE them! The wrap is SO soft, and it's fabulous for shoulder and neck pain. I put Bio-freeze or Deep Blue on first, then with the heat the pain melts away. It contours so well to the neck and shoulders, and stays in place. Very happy with my purchase.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care April 15, 2021
It's great to hear that you are happy with our Sunbeam® XL Renue® Heat Therapy Wrap. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Customer Rating
5 out of 5
5
Best heating pad I ever owned.
on August 26, 2017
Posted by: Patsie
from Chesapeake, VA, United States
Gender:Female
Verified Purchase:Yes
Good quality, excellent product it heats up quickly. Is comfortable and the heat therapy worked. I recommended it. It worked so well for me I bought another for a friend. He is very happy with it as well.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Customer Rating
5 out of 5
5
Excellent quality
on October 14, 2017
Posted by: Williej
from Mansfield, OH, United States
Gender:Female
Verified Purchase:Yes
I love this heat wrap! It is a must to own! I recommend to everyone!
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
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