Design is nice . Like how it has the flaps and high neck . Downside is the flaps and neck parts don't heat up enough and the weighted end are uncomfortable.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Customer Service, March 23, 2017
Thank you for your time and feedback! If you had any issues with your heating pad please give us a call at (800) 458-8407, and one of our customer service representatives will be more than happy to assist you. For your convenience we are available Monday - Friday, from 9am - 6pm EST. Thanks again!
i like that its big and that it has a lot of options of heat settings, but the only thing i dont like aboout it is the beads are uncomfortable on my back. If it had different things or none at all, i would give it a 5 star.
I would recommend this to a friend!
Response from Sun BeamBy Sunbeam, Cutsomer Service, March 31, 2017
Thank you for your time and feedback! If you have any further questions or concerns please allow us to help. We are available from 9am - 6pm EST Monday - Friday.
I use this every night for my neck and upper thoracic pain.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , April 2, 2021
We thank you for purchasing our Sunbeam® XL Renue® heat therapy wrap. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Thank you for choosing Sunbeam!
Husband needed warmth for his aching muscles and aging bones. He loves this heat wrap. It holds a consistent temperature and feels comfortable at the same time.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , April 12, 2021
We are glad to hear that your husband loves our Sunbeam® XL Renue® Heat Therapy Wrap. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Thank you for choosing Sunbeam!
Heating pad works well. Keeps all areas warm. Shipping was very, very slow, about 10 days
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , April 13, 2021
Thank you for leaving such a nice review about our Sunbeam® XL Renue® Heat Therapy Wrap and we are sorry to hear that it took some time to have it delivered. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Thank you for choosing Sunbeam!
I have the smaller Renue wrap and needed something longer. Although I do love it, I wish the neck piece was wider to wrap around the sides as that's where my issue is. I do love the length, but a little longer would also be nice to hit the lower back area. All in all, I do love this wrap and use it almost daily.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , April 2, 2021
We are glad to hear that you love our Sunbeam® XL Renue® Heat therapy wrap. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Thank you for choosing Sunbeam!