Customer reviews from Sun Beam
Sunbeam - Renue XL Heat Wrap - Blue
Average customer rating
4.4
(239 Reviews)
Rating breakdown 239 reviews
5 Stars
171
4 Stars
27
3 Stars
18
2 Stars
9
1 Star
14
88%of customers recommend this product.
(
207 out of
235)
Customer Reviews for Sunbeam - Renue XL Heat Wrap - Blue
Posted by: aamna
Gender:Female
Verified Purchase:Yes
Heats up great, good for upper back and shoulders , doesn't really give much attention to neck area.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: Mammy
from Pennsylvania, United States
Gender:Female
Verified Purchase:Yes
This Heat Therapy Wrap is an excellent product. The shape and magnetic closure keep in in place and it does not get crunched up. Glad I purchased it.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: grandmaof4
from Wisconsin, United States
Gender:Female
Verified Purchase:Yes
This is a good heating pad. I love the fact that it comes up the nape of the neck as that is why I purchased it. Although I wish was a little more sturdy/stiffer on that part. I feel as it tends to fold over a little bit and not stay put when sitting in upright position and not leaning against anything. The 4 heat settings are great. With warm, low, medium, and high. It heats up fairly quick. I usually have it set on medium and that is plenty warm. I also wish it was say a little tighter fitting for sitting in the upright position because then I could probably get away with it at a lower setting. When laying down with it, I usually only use the low setting as then there is "pressure" on the spots I am trying to treat. It works best if you are laying down verses just sitting upright. I suffer from chronic neck/ Degenerative Disc Disease and shoulder pain due to car accident. It is plenty big enough it hit all my areas at once. I am 5'1" and it comes at least to the middle of by back. I don't general go to sleep with it on as I use it enough through out the day/evening. It does have the 2 hour shut off, but I also don't sit that long with it on. But if you take it off and forget to shut it off, it is a great feature. I would definitely recommend this product. I haven't had to wash it yet, so I will not rate that. Although it does say you can. I ordered the burgundy colored one and I do like the color, especially since it is a dark color, I don't think it will show any dirt. The cord is plenty long enough as well. When I first received it and used it the first couple of times, it did have a very faint odor. But it did go away after a few uses. It is nice and soft material. I have owned it for over a month now and have not had any issues with. I use it daily, several times through out the day/evening. Overall I am very happy with this product and hope to get many years worth out of it with no issues.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: Katie18
from Iowa City, IA, United States
Gender:Female
Verified Purchase:Yes
We are fighting over it, I'm going to order another one. It has great controls and hits my neck, upper and lower shoulders perfectly. The long length is purfect for my back. My only suggestion would be to make the magnet closure with a zipper pocket so they could be removed, if necessary, for people with a pacemaker.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: Skeemer
from Pennsylvania, United States
Gender:Male
Verified Purchase:Yes
Works as intended produces good heat where needed.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: Bsrlax
from Arkansas, United States
Gender:Female
Verified Purchase:Yes
I was hoping for more heated area but I don't think the parts that get warm are any larger than the regular size pad. I would not buy another. I would go back to regular size.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Customer Service, December 2, 2016
Thank you for the constructive feedback. We strive for all of our consumers to have the best experience possible. Our product team will be interested in you comments. If you would like some assistance please give us a call at 9800) 458-8407 and we are available from 9am - 6pm EST Monday - Friday. thank you!
Written by a customer while visiting Sun Beam
Posted by: Mare52
Verified Purchase:Yes
AWESOME! Purchased for our Son. While he was away for 4 days, I used it.
Such a delightful product.
We also have the smaller neck version = equally happy.
Such a delightful product.
We also have the smaller neck version = equally happy.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: SlimButSexy2
from Evansville, IN, United States
Gender:Female
Verified Purchase:Yes
I bought this because I have arthritis in my neck and it causes pain in my shoulders also. This is the first thing I've used that really helps the pain in my neck and shoulders. I use it daily. Thank you so much for making such an amazing product.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam