This heating pad has become my wife's best friend.
on March 19, 2016
Posted by: Vera 1
from Nanuet, NY
Gender:Male
Verified Purchase:Yes
I bought this for my wife do to the fact her previous heating pad stopped working. I therefor went on line and discovered your product. My wife says this is the best heating pad she has ever used as it covers her neck and most of her back and does a much better job then her previous heating pad,
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Customer Rating
5
sunbeam neck and shoulder heating pad...
on March 20, 2016
Posted by: Vickicis
from Bradenton, FL, United States
Gender:Female
My sister gave me one last year and I loved it, unfortunately it stopped working about 8 months after I got it. I am still considering purchasing another one as I liked it so much.
Doesnt get hot enough and cover isnt removable for washing. Like the size and the fact the shouder straps have magnetic closure.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Customer Care, April 14, 2016
Thank you for sharing your feedback! This wrap does not have a removable cover. However, the entire pad is washable once the cord and control has been disconnected. You can view detailed washing instructions in the user manual. If you need a copy of the manual, we'll be happy to send you one! Please call us at 1-800-435-1250. We're here to help you Monday-Friday, 9am-6pm Eastern.