Customer reviews from Sun Beam
Sunbeam - Renue XL Heat Wrap - Blue
Average customer rating
4.4
(245 Reviews)
Rating breakdown 245 reviews
5 Stars
175
4 Stars
27
3 Stars
18
2 Stars
10
1 Star
15
88%of customers recommend this product.
(
209 out of
237)
Customer Reviews for Sunbeam - Renue XL Heat Wrap - Blue
Customer Rating
5
Great Design!
on April 24, 2018
Posted by: Lori88
from MO
Gender:Female
I bought this and it works so well! I have to use heat on my neck and upper back for pain relief. This is so much easier to use then a plain heating pad that wont stay where you want it to. This Sunbeam XL Renue Heat Therapy Wrap is so easy to lift off of my shoulders and flip on the back of my sofa and get up, then sit back down, flip it back on my shoulders in place. I should have ordered it long ago. The heat works fast, it doesn't get too hot, that it burns you like the old heating pads, but hot enough for comfort. I didn't buy the one with massage, I read reviews of how they hurt your back leaning against it and didn't do any good anyway. Other reviews complained about a smell, this one doesn't have a strong odor at all. All is great with this product, very pleased and if I need another one, this is the one I would get. I just received it today, and I am so happy with it, I thought I would share with others since it took me a while to find a good price, style I needed along with comfort. Heat settings are warm, low, medium, high at each setting there is a light comes on so you know where it is set at. There is also a light at the bottom of the control that stays on while you have it on it is the "auto on" light, I noticed it blinks when it is getting ready to shut off. If you want to turn it back on you can start it again. Very nice item.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , March 18, 2021
Thank you for leaving such a nice review about our Sunbeam® XL Renue® Heat Therapy Wrap. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting Sun Beam
Posted by: MPFtWalton
from Fort Walton Beach FL
Gender:Female
Verified Purchase:Yes
Love this heating pad. I use it on my shoulders every night while I read in bed and it is awesome. It stays in place - my other heating pad was always sliding around and I constantly had to adjust it to keep it in place.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , March 18, 2021
We are glad to hear that you love our Sunbeam® XL Renue® Heat Therapy Wrap. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Posted by: Beautyboo2003
from Indiana
Gender:Female
Verified Purchase:Yes
I love it and I use it every single day. However, I do wish that it would stay hot longer. When you first turn it on it gets nice and toasty. Then after a few minutes it's starts to cool down a bit. I would like it to stay hottt longer. Otherwise, it works good and helps me with my pain.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: Bucon
from Brandon, FL, USA
Gender:Female
Verified Purchase:Yes
My husband is always cold especially his chest area. This has been a lifesaver. We got two, one for living room and one for the bedroom. They heat up immediately
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: Heating
from Washington, USA
Gender:Female
Verified Purchase:Yes
I am disappointed. It doesn't fit comfortably on shoulders. Another pad fits better: Thermopulse Relief Wrap distributed by OnTel
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam Consumer Care, Sunbeam , April 8, 2020
Thank you for Sending us your feedback, We appreciate and value your concern, we would love to help you out please contact us by phone at your convinient time to work on it.
Call us at:
"Sunbeam Brand Customer Service - United States
Appliances - Kitchen and Irons 1-(800) 458-8407
Bedding 1-(800) 892-7684
Health@Home and Heat To GO1-(800) 435-1250
Heaters, Humidifiers and Fans 1-(888) 264-9669
Sunbeam Pets 1-(866) 537-2249
Sunbeam Brand Customer Service - Canada
Appliances, Bedding, Irons, Health@Home1-(800) 667-8623
Heaters, Humidifiers and Fans 1-(888) 264-9669 "
or send us an email with the following information.
Name:
Phone Number:
Product Description:
Product Model number:
Physical Mailing Address:
Please send pictures of:
• Product type and Model Number
• Front view picture of the product And A Clear Picture of the Label and or the Bottom of the Product.
• Proof of Purchase, that shows the name of the store clearly, Clear Date of Purchase, and the item purchased in 1 photo.
• Clear picture of the power cable prong or the metal part of the power cable with a clear view of the codes on each side. the metal prong that goes into the wall outlet the flat side of it has an engrave code (example of codes: L256 GL)
Send It to sunbeamconsumercare@newellco.com
If the product still under warranty we will process the replacement and the usual time frame would take 7 to 10 business days for delivery.
Once we received a reply from you, we will proceed to the next step right away.Should you have any other questions or concerns, please feel free to reply directly to this email. We are always happy to help.
Written by a customer while visiting Sun Beam
Posted by: Middy
from Niagara Falls NY
Gender:Female
Verified Purchase:Yes
Bought this for shoulder pain and it is wonderful. Heats up nice and warm and helps very much dull the pain. Size is great too.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: Nanaandme
from Beaver Falls, PA, USA
Gender:Female
Verified Purchase:Yes
When you see XL you worry it's too long. I'm 4'11 and it's PERFECT! Absolutely awesome.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , April 12, 2021
Thank you for leaving such a nice review about our Sunbeam® XL Renue® Heat Therapy Wrap. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Posted by: Jessaca
from Tyler, TX, USA
Gender:Female
Verified Purchase:Yes
Soft and luxurious cover, perfect for shoulders and neck. So very comfortable, I will be purchasing another one for my parents and possibly another for us.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , April 9, 2021
Thank you for leaving such a nice review about our Sunbeam® XL Renue® Heat Therapy Wrap. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam