Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6
(2,029 Reviews)
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product.
(
1,846 out of
1,946)
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
5
Great phone!
on June 9, 2021
Posted by: Jay1
[This review was collected as part of a promotion.] I've had this phone for 4 months now. It's amazing. Works flawlessly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stylish
on June 9, 2021
Posted by: Corina
from Edinburg, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought the GS21 5G on pre-order and when it arrived, it was great. Love the color and love how clear pictures & videos come out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good phone
on June 9, 2021
Posted by: Bloodlust665
from Idaho falls I'd
Expertise:Expert
[This review was collected as part of a promotion.] I am very happy with my phone it's better then any other phone I have owned
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful Features Abound
on June 9, 2021
Posted by: Dale
from Columbia SC
Expertise:Intermediate
[This review was collected as part of a promotion.] I went from a Galaxy S7 to this, S21 and what an improvement. It's so smooth and fast, with all kinds of great features. The camera is Boss!!! I recommend this phone to everyone. It's so enjoyable to use. Thanks Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No god
on June 9, 2021
Posted by: Niomar
from Utah
Expertise:Expert
[This review was collected as part of a promotion.] This phone is not good, it does not support multiple screens for long. The call is not of quality. Much better was my S10 phone
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
5
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 16, 2021
Hello Niomar, thank you for reaching out. We understand how frustrating this must be. For further assistance, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143424314
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143424314
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Love being back to a Samsung Phone
on June 9, 2021
Posted by: Sorkat
from Aurora Nebraska
Expertise:Intermediate
[This review was collected as part of a promotion.] I switched back to a Samsung phone after a couple years with an iPhone! My Samsung phone is so much more user friendly and I am so glad I made the change back!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good size and features
on June 9, 2021
Posted by: Chinito
from San Diego CA.
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this about 2 months ago and so far so good no problems at all
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung I've had so far
on June 9, 2021
Posted by: Superman
from Chandler, Arizona
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this about a month ago and haven't had any issues. Lots of issues, easy transition from my Google Pixel, and phone is fast, no lagging.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US