Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6 out of 5
4.6
(2,029 Reviews)
Open Ratings Snapshot
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product. 
(
1,846 out of 1,946
)
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Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
5 out of 5
5
Love It!!
on June 8, 2021
Posted by: Gonzo
from Austin, Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this when it came out and it has not given me no issues whatsoever. Love all the features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use
on June 8, 2021
Posted by: Dave
from Harrison Tn
Expertise:Intermediate
[This review was collected as part of a promotion.] My wife and I both bought one and we both enjoy the ease of use and dependability.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fast and sturdy
on June 8, 2021
Posted by: Meli
from Denver
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchased my S21 phone back in March 2021, phone never has ossues. I have traveled in the US and it always connects to services. My partner has another phone with same services and there was a huge diff in connection. I have dropped the phn a few times and I do have it cased, but it has withstood the abuse. I only am a bit concerned that the camera is not what I expected, and the front fingerprint takes a few tries. My S9 never had issues with the fingerprint and it was on the back, which I liked.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Photo Editing App!
on June 8, 2021
Posted by: Anonymous
from Phoenix, AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] I've used Samsung phones ever since I have had a cellphone and this year they outdid themselves with their photo editing app! There are more features than ever that will blow other competitors pictures out of the water.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 8, 2021
Posted by: Racer 25
from Jackson mi.
[This review was collected as part of a promotion.] I was having trouble getting good photos for e mails for my job this camera takes excellent pictures and makes getting them into emails super easy.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on June 8, 2021
Posted by: Becky
from Tulsa,Oklahoma
[This review was collected as part of a promotion.] I like it its better then most of the galaxy, they r definitely improving with each & every one they make....
THANK YOU!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on June 8, 2021
Posted by: Zack
from Hampton Virginia
Expertise:Expert
[This review was collected as part of a promotion.] Great phone. Battery last about 2 days of use. Would buy again.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Does what it needs to
on June 8, 2021
Posted by: wgtrobster
from Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] Thought it would be a huge difference vs. the S10 but wasn't. Camera is good but didn't notice a huge difference in quality or features.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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