Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6
(2,029 Reviews)
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product.
(
1,846 out of
1,946)
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
2
Galaxy S21 5G 128GB
on June 8, 2021
Posted by: Nicole
from Appleton, Wi
Expertise:Intermediate
[This review was collected as part of a promotion.] Got this phone when it came out,and prefer my 9 note, not any faster and not better data
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 18, 2021
Hello Nicole, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on June 8, 2021
Posted by: Stoji
from Pueblo, CO
Expertise:Intermediate
[This review was collected as part of a promotion.] Good phone but the camera on it is especially great
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
I really love this phone it is easy to navigate
on June 8, 2021
Posted by: Papa B
from Dallas, Tx
[This review was collected as part of a promotion.] I purchased this phone for my wife and for myself, I absolutely love this phone the quality of the pictures and video is amazing, The galaxy 21 is a joy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 8, 2021
Posted by: Josi
from Lincoln, Ne
Expertise:Intermediate
[This review was collected as part of a promotion.] Pre-ordered this phone and couldn't be happier! A great update from my Galaxy S7 Edge!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simplicity
on June 8, 2021
Posted by: BUS OPERATOR
from Bonney Lake, Wa
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone is the most simplistic android device I've ever used. I would give it 10 star review if I could.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice Size Phone
on June 8, 2021
Posted by: jubilee1975
from Beaverton, OR
[This review was collected as part of a promotion.] So far this have been a nice phone compared to my last phone which was the Galaxy S7. I held out as long as I could before investing in a new phone and decided the S21 was the one. I like the size, the features are familiar to me as I have used Samsung phones before and the camera seems nice. I am not camera savvy so I don't know what are the functions and buttons are for but I think it takes good pictures. The battery seems to last longer than my last phone and the phone seems to charge in a decent amount of time. I like using the USB-C type cord now as it seems to have a stronger connection versus the the standard USB-micro cord.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The cameras are Awesome, Battery Life is Excellent
on June 8, 2021
Posted by: Butterflylvndr44
from Arlington Tx
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this phone about 2 months ago and it is easy to use and is very light weight had the Galaxy 8+ and I like this phone much better !!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome
on June 8, 2021
Posted by: Hank
from Dallas Ga.
[This review was collected as part of a promotion.] I have had it about 3 months.I am glad i purchased it. I didn't realize how big a difference it would make in my day to day activities.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US