Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6
(2,029 Reviews)
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product.
(
1,846 out of
1,946)
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
5
Great phone
on June 8, 2021
Posted by: Anonymous
from 619 west california avenue Apt A, Vista, Ca
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this device 4 months ago, I am so happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the features!
on June 8, 2021
Posted by: Luvtoread
from Kalona, IA
Expertise:Beginner
[This review was collected as part of a promotion.] Happy that I bought my galaxy x21!
It's so easy to use!
It's so easy to use!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S21
on June 8, 2021
Posted by: Hilda
from Buxton, ME
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone in January and love it. The size is just right, and I love the camera!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone, killer features!
on June 8, 2021
Posted by: Petar
from New Jersey
Expertise:Expert
[This review was collected as part of a promotion.] I’ve been using apple products for a while and I was hesitant about using an android phone and after deciding to give this phone a try I realized I’ve been living in the dark! This phone is blazing fast, the cameras are Hollywood quality and the 5G is amazing! All of my iOS apps work and I’m getting double the battery compared to my previous phone! I paired my new galaxy with the buds pro and I’m enjoying every second of using them! To complete my ecosystem I’m going to get the galaxy watch next! Good job Samsung for offering these amazing products!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
love it
on June 8, 2021
Posted by: Bmike820
from Pennsylvania
Expertise:Intermediate
[This review was collected as part of a promotion.] it runs smooth and fast love it the only thing that needs to be better is the fingerprint scanner
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hi-tech, easy to use
on June 8, 2021
Posted by: Timl
from Livonia Michigan
[This review was collected as part of a promotion.] Love it, best yet phone on the market. This is my 4th samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, great graphics
on June 8, 2021
Posted by: LuckyPixie
from St. Augustine, FL
Expertise:Expert
[This review was collected as part of a promotion.] This phone had been great. I really enjoy all the features and haven't had any issues. It did take me a bit to find the restart button as our it is hidden in the drop down menu but other than that no issues.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
average device
on June 8, 2021
Posted by: jumpmaster
from Tennessee
Expertise:Intermediate
[This review was collected as part of a promotion.] We have had issues with both phones freezing up at various times, both connected to 5g and high speed internet.
Features
3
Performance
2
Design
3
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 18, 2021
Hello jumpmaster, thank you for reaching out. I understand what you're going through. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001416/) to an article that will help you troubleshoot the phones freezing. ^Elizabeth
Written by a customer while visiting Samsung US