Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6
(2,029 Reviews)
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product.
(
1,846 out of
1,946)
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
1
Gets water thru the camera
on June 8, 2021
Posted by: Mario
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone a couple of months ago. Last memorial day I had it inside my shorts pocket and I went inside my pool for 2 minutes. I realized the phone was getting moisture in the camera lenses. This is a phone that is rated to be submerged at a considerable depth,yet it did not even held 4feet of water. Completely disappointed with it. The cameras stop working for a day and I set the phone in a container with drying pellets. Camara works one again. But the point is that it shouldn't take any water or moisture.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Multiple person texting
on June 8, 2021
Posted by: Beth
from Fort Myers, Fl.
[This review was collected as part of a promotion.] Love how quickly multiple person texts go are processed.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone.
on June 8, 2021
Posted by: Flutterby
from Denver, CO
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had my phone for a little over a month now and am impressed as I have been with all of my Samsung phones. The pictures are amazing and it is very easy to use and everything transferred over with ease. The only drawback is when you talk on the phone sometimes the phone turns on and activates when you hold it against your cheek.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with great features!
on June 8, 2021
Posted by: Anonymous
from Richmond, Virginia
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone when it first came out and I haven't regretted it. It has an excellent camera, battery life and software experience!
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone to play games and watch videos on.
on June 8, 2021
Posted by: Shadow
from Kingman, Arizona
Expertise:Intermediate
[This review was collected as part of a promotion.] Moved from an Motorola phone to this Samsung galaxy s21 5G phone. Was an awesome upgrade and can still have my stuff carry over from old phone with better graphics
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on June 8, 2021
Posted by: Edwin761
from Buffalo ny
Expertise:Expert
[This review was collected as part of a promotion.] Have had the phone 4 months. Works well as all their phone I have owned have
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 8, 2021
Posted by: Ree07
from Atlanta GA
Expertise:Intermediate
[This review was collected as part of a promotion.] I am very happy with this device it have great features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great size, fit, looks, everything about it is gre
on June 8, 2021
Posted by: Dalani
from Honolulu
Expertise:Intermediate
[This review was collected as part of a promotion.] Really happy with this phone. Easy to use, great features
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US