Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6
(2,029 Reviews)
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product.
(
1,846 out of
1,946)
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
5
Great!
on June 8, 2021
Posted by: LaJuan
from Laurel, MD
[This review was collected as part of a promotion.] Had the phone for a couple of months, now, still adjusting. I’m a little older so I do a lot of tutorials. Still a lot of features that I still don’t use, but I love the phone. I have it paired with a galaxy watch and I’m having an awesome time learning new features. Everytime I learn something new that I can do with my phone, it’s like Christmas. This is the first time that I actually got a new phone when it first came out. I always though that it would be difficult to navigate. Easy as eating pie. Thanks, I’m happy.
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on June 8, 2021
Posted by: Kt58
from Dayton, Oh
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this several months ago and my pictures have been great. Lots of storage on it and it has been easy to use
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good size
on June 8, 2021
Posted by: Slammer
from Minneapolis, MN
Expertise:Intermediate
[This review was collected as part of a promotion.] Convenient to carry and handle.
It's a Samsung, what can I say.
It's a Samsung, what can I say.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 8, 2021
Posted by: Shanahsy
from Michigan
[This review was collected as part of a promotion.] I bought my phone about 3 months ago and I'm so happy I did. Previously I was a Samsung user and the phone before this was an LG. I decided to come back to Samsung for my most recent phone because of the great quality features and availability of accessories since Samsung is a more popular brand.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bigger is better.
on June 8, 2021
Posted by: Beme
from Bellevue, WA
[This review was collected as part of a promotion.] The Galaxy S21 has a bigger screen and easier access to features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2021
Posted by: PirateHo
from Rochester MN
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this phone about a month ago and so far love it. The photos it takes are unbelievable and the overall sound and performance of it is the best I have had! Would definitely get it again
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Battery Life
on June 8, 2021
Posted by: Jesse
from Miami, Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I replaced a Galaxy S7 with the S21 5G.
First time I was able to go a full day without recharging the phone
First time I was able to go a full day without recharging the phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a good starter gaming phone
on June 8, 2021
Posted by: Coleman88
from Carneys Point , NJ
Expertise:Beginner
[This review was collected as part of a promotion.] I got one through the jump program and I liked the 120hrtz for gaming and all my only issues with the phone is that certain sites I can't go on anymore and I'm having issues with getting my messages on my Facebook messenger and notifications don't come until I open up certain apps that are the only issues I'm having with this phone
I would recommend this to a friend!
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 30, 2021
Hello Coleman88, thanks for reaching out. I see where you're coming from. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001605/) to an article that will help you troubleshoot slow mobile data speed. ^Elizabeth
Written by a customer while visiting Samsung US