Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6
(2,029 Reviews)
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product.
(
1,846 out of
1,946)
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
5
Great features especially the camera
on June 8, 2021
Posted by: EMart
from NY
Expertise:Beginner
[This review was collected as part of a promotion.] This device is just what I needed. The quality of the photos and the overall performance is awesome. I love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on June 8, 2021
Posted by: EtotheT
from New York, NY
Expertise:Beginner
[This review was collected as part of a promotion.] Such an amazing phone and I can finally shorten videos without having to downloading an app!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
failed screen at 3 months of use
on June 8, 2021
Posted by: LR71
from Nevada
Expertise:Expert
[This review was collected as part of a promotion.] Got mine on 01/29/2021. 5G network nopt really good in my area, so performance was better on my S10E. Screen failed, not physycal damage, on 6/03/2021. At least it was covered by warranty replacement.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 30, 2021
Hello LR71, thank you for sharing your experience. I understand what you're going through. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143480806
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143480806
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
I love my purple phone!
on June 8, 2021
Posted by: OweRos
Expertise:Intermediate
[This review was collected as part of a promotion.] It was so easy to upgrade my Samsung S7 Edge to the S21 5G and I couldn't be happier with my new phone. Great camera, easy set up, super fast charging on a battery that lasts me most of the day and it's the perfect size. I have small hands and both have been broken over the years so I tend to drop stuff, this phone is easy for me to hold on to, has great quality video and easy to use features. You won't be disappointed. My sister and bff have both upgraded to S21's (purple) since I got mine.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on June 8, 2021
Posted by: Bobalou
from Overland Park
Expertise:Expert
[This review was collected as part of a promotion.] I bought this & so happy I did, the 5G exceeded my expectations
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S21
on June 8, 2021
Posted by: Fred
from Louisville KY
[This review was collected as part of a promotion.] Upgraded my phone to the Samsung S21 from a Google Pixel. I like the Samsung products. I have had about 5 of the phones and 1 of the tablets.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent photography ability
on June 8, 2021
Posted by: LynetteM
from Atlanta, GA
Expertise:Intermediate
[This review was collected as part of a promotion.] I've owned the S21 for nearly a year now and really like the camera. I take a lot of photos and do a lot of social media posts for a non-profit and love the ability to take super close ups as well as wide angle photos. It also does really good low light photography. This is my favorite of all the Galaxy phones I've owned over the years.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Samsung family
on June 8, 2021
Posted by: Rohit
from Cleveland ohio
Expertise:Expert
[This review was collected as part of a promotion.] Using Samsung family from the time of flip phones till the latest S21. It always made me happy. The new S21 is best in looks feel and usage. Great camera quality, no lag, high end display. The image was taken at 9PM have a look.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US