Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6 out of 5
4.6
(2,029 Reviews)
Open Ratings Snapshot
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product. 
(
1,846 out of 1,946
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
5 out of 5
5
Nice phone
on June 8, 2021
Posted by: MAGGIE1061
from Reading, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] I love this phone. The only bad part is no jack for a headset but I bought an adapter so all is great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good new features
on June 8, 2021
Posted by: Mister_Zucc
from Oro Valley, AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the new high refresh rate and all the other new features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy Ever
on June 8, 2021
Posted by: GalaxyGirl
from Easley, SC
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had every Galaxy phone and this is by far the best one yet!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great technology
on June 8, 2021
Posted by: Rebe
from New Jersey
[This review was collected as part of a promotion.] Not being the most technical person I found this phone much easier to navigate.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic cell phone!
on June 8, 2021
Posted by: Deeannth
from Greenville sc
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had my new S21 about a month and am so impressed with it. The battery life is unbelievable and the camera quality is superb.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on June 8, 2021
Posted by: Colin
from San Ramon CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Enjoyed that my wife purchased this for me, meets my expectations in my busy career and home life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on June 8, 2021
Posted by: Mrsja122
from New York, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm so happy with this phone it's fast, has 5G almost everywhere tons of cool features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on June 8, 2021
Posted by: Oergt
from Somerset, NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] I’m very pleased with this purchase. With some many different option in the market Samsung provides me with the right balance of price and features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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