Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6
(2,029 Reviews)
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product.
(
1,846 out of
1,946)
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
5
Great camera
on June 8, 2021
Posted by: Grench
from North China Pa
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchase my phone iv January I love taking photos with it. Not only can you focus it for size it takes great pictures and video
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A great phone
on June 8, 2021
Posted by: Gary
from Nashville Tennessee
[This review was collected as part of a promotion.] It does take great pictures and I'm still learning all the features but so far I like it a lot and would definitely recommend it to friends
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best camara I've ever had!
on June 8, 2021
Posted by: Trips
from Wantagh, NY
Expertise:Expert
[This review was collected as part of a promotion.] I absolutely love this phone. Amazing features. It's so fast. And the very best part is the camara. Pictures come out simply amazing. The pictures look like they were professionally taken.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great battery life and good features.
on June 8, 2021
Posted by: Jesse
from Pittsburgh, PA
Expertise:Expert
[This review was collected as part of a promotion.] I've had my Galaxy s21 for half a year, I love the battery life and can't live without Samsung's feature software, especially Samsung Health for tracking workouts and daily activity! The only issue I've had is my Samsung Galaxy watch Active 2 does not work well with my newer s21.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Performs Great
on June 8, 2021
Posted by: drayx2
from Chicago, IL
Expertise:Intermediate
[This review was collected as part of a promotion.] This was an upgrade to my S8, which I though was a great phone. While I get 2 days of normal use on one charge, there is not much this phone could do that my S8 couldn't, so I am not terribly overwhelmed. Of course the camera is better, and the processor is faster, but that should be expected with a new device. All in all, it meets my expectations
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on June 8, 2021
Posted by: Hairytroll
from Rural Iowa
Expertise:Intermediate
[This review was collected as part of a promotion.] All the functions work smoothly, the camera is fantastic, and coverage couldn't be better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on June 8, 2021
Posted by: Madness
from NJ
Expertise:Expert
[This review was collected as part of a promotion.] Works great, love the 5G capability. Really glad I got this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
IFFY
on June 8, 2021
Posted by: bobbette
from atlanta
Expertise:Expert
[This review was collected as part of a promotion.] replaced s10, and I'm almost sorry I did. The batter drains pretty fast, and some of the features which can be added are temperament about working: ie: the tap to turn on feature sometimes works and sometimes doesn't It's hit and miss.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
4
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 1, 2021
Hello bobbette, thank you for bringing this to our attention. I can see how difficult that must be. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143483006
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143483006
^Elizabeth
Written by a customer while visiting Samsung US