Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6 out of 5
4.6
(2,029 Reviews)
Open Ratings Snapshot
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product. 
(
1,846 out of 1,946
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
5 out of 5
5
Great phone
on June 8, 2021
Posted by: The sand man
from Colorado
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone before it's released and it came right on time. The 1st big thing was of how good the camel quality was and how smooth the display was. It's also very nice to hold in hand and the 5G makes the phone run really well. It was very easy to transfer the information from my S10 to the S21. Overall great phone would recommend. Here are 2 pictures the 1st one is my S10 taking the picture in the 2nd is my S21.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The phone is amazing
on June 8, 2021
Posted by: Anonymous
from Chicago, Illinois
[This review was collected as part of a promotion.] I got this phone for my birthday & it's worked wonders. The phone is also very durable which is good since I drop my phone a lot. Overall the phone couldn't be any better
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Reliable!!
on June 8, 2021
Posted by: Clint
from Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] S21 has proven to be a useful and reliable tool for my day to day activities. Battery life is good and it can speedily process tasks.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great for taking pictures
on June 8, 2021
Posted by: My S21
from Clinton, Tn
Expertise:Expert
[This review was collected as part of a promotion.] I brought this 5 months ago and had a few connections issues. Some of my calls drop in certain areas.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Durable
on June 8, 2021
Posted by: IPhoneLOL
from Lexington NC
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought the regular S21 when it first came out and it's one of the best phones I've ever had. The camera is amazing
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great gift for mamá!
on June 8, 2021
Posted by: Guelo1025
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] As soon as I saw the colors, the screen and the overall if the phone, I knew right away that mamá would love it, and indeed she does!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone!
on June 8, 2021
Posted by: Kaylan
from Westminster sc
Expertise:Expert
[This review was collected as part of a promotion.] I have been using this phone about two months now. I absolutely love this phone! It's easy to use perfect size but the only con is the battery isn't that good. It doesn't last all day. I would give it 5 stars but the battery life is not as good as I thought it would be.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Enjoying it.
on June 8, 2021
Posted by: MegaMilesBen
from Aurora Co
Expertise:Expert
[This review was collected as part of a promotion.] I've had the S8, S8+, S10+, S20 Ultra and now the S21. I really love the Samsung line up. The only thing about the S21 that I was unhappy about is they took away the 100× zoom on the camera. I really liked that feature. Great phones though and handle everything I trow at them lol.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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