Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6
(2,029 Reviews)
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product.
(
1,846 out of
1,946)
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
4
Quick & Customizable
on September 12, 2021
Posted by: Awal89
from Hutto, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had the Samsung 21S 5G for a few months now. I really like how I can customize most widgets and the phone is very fast. I appreciate that they were able to bring the price down on the phone by making minor changes that didn't effect performance or experience such as a plastic back instead of glass. The only downside is the battery life - many background processes seem to drain the battery.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice additional features
on September 12, 2021
Posted by: LV2Shop
from New Jersey
Expertise:Intermediate
[This review was collected as part of a promotion.] The phone had some good additions, but it has an awkward way to turn it off.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on September 12, 2021
Posted by: Michaeldem
from Arizona
Expertise:Intermediate
[This review was collected as part of a promotion.] Just upgraded from LG phone this phone is far superior in functions and ease off use and amazing camera
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone so far
on September 12, 2021
Posted by: vschlac
from Harrisburg, PA
Expertise:Expert
[This review was collected as part of a promotion.] The phone has lived up to it's expectations. Great features and easy to use. The only minor issue is the fingerprint scanner gets a little touchy but it's easy to redo your fingerprints to make it work great again.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features
on September 12, 2021
Posted by: Anonymous
from Corpus christi,tx
Expertise:Intermediate
[This review was collected as part of a promotion.] I love this phone best galaxy ever thank you for making good phones
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my phones!
on September 12, 2021
Posted by: Here for it
from Hawthorne, CA
[This review was collected as part of a promotion.] I have two phones. One for business, and one for personal. My Galaxy S21 5G's are so bomb. I can do everything on my phones, and my pictures are crystal clear!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful phone
on September 13, 2021
Posted by: Tigrlily
from New york
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchased this phone because I missed all the great features Samsung has to offer. It is very convenient,reliable, versatile.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on September 13, 2021
Posted by: Anonymous
from Fort Myers, FL
Expertise:Expert
[This review was collected as part of a promotion.] I just switched over to this phone from my older Note 20 ultra and so far it's great. I probably should've went for the S21 Ultra model instead because the camera is a bit of a downgrade compared to my old phone, but it's not bad by any means. It's just missing the extra megapixels to give my photos that extra clarity. I will say the biggest thing that I'm missing is the SD card slot. I've carried a 256 GB SD card over to every Samsung phone that I've ever had and it was always so easy to just pop it in and have access to all my old pics and videos of my family from over the past few years. Without the sd card slot, I had to back up my pictures to the cloud to download them into my new phone which is taking quite some time as there are over 15,000 photos that I've collected over time. I really hope Samsung brings back the SD card slot because that was one of the big reasons I've always supported the Samsung brand over and over again. I also really want them to bring back the Note series. It's always been my favorite line and I've owned almost all of them going back to the launch of the series. I still may try to swap this phone out for the S21 Ultra as I've only had it a few days so far and I really do miss my camera specs. If you're looking to get a Galaxy S21 with a budget then I highly recommend this phone as it has awesome features for a great price. However, if you're used to the more premium feel and larger screen of the Note series, then I'd suggest going for the S21 Ultra. Had I not been previously spoiled by my Note 20 Ultra, I have no doubt that I'd absolutely love this phone 100 percent. Still, this phone is truly a great addition to the Galaxy series and I can't wait to see what else Samsung has in store for the future. Maybe even SD card support again in future models ::wink wink::
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US