Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6
(2,029 Reviews)
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product.
(
1,846 out of
1,946)
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
5
easy 2 use takes great pics
on September 4, 2021
Posted by: sluggo
from phoenix az
Expertise:Beginner
[This review was collected as part of a promotion.] I got this phone a few months ago & love it *& its features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new S21,very user friendly and easy to use
on September 4, 2021
Posted by: Samsung customer for ever
from Albuquerque NM
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought a month ago to replace my
outdated S4,I was amazed by all the features it has
outdated S4,I was amazed by all the features it has
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features!
on September 4, 2021
Posted by: Luvtophoto
from Wisconsin
[This review was collected as part of a promotion.] I bought this phone before our trip to Alaska and it came through wonderfully. Great pictures and videos.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 4, 2021
Posted by: Nells
from Winston Salem, NC
Expertise:Intermediate
[This review was collected as part of a promotion.] The speed on this phone is much better than my last phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Another new Galaxy for me
on September 4, 2021
Posted by: v1k1ng
from Elk River, MN
Expertise:Expert
[This review was collected as part of a promotion.] I bought this a few weeks ago, upgrading from the Galaxy S9. Overall I like it, but it's not very different than my old S9. The S21 5G is slightly faster, but I'm getting freeze up at times & requires me to restart it. Overall I like the S21 5G over my old S9, but the S21 5G freezing up at times is rather concerning, since it's 3 weeks new.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Easy-to-use
on September 4, 2021
Posted by: Half digit
from Illinois
[This review was collected as part of a promotion.] Have used Samsung products for the last 15 years and will continue with Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Battery isn't great
on September 5, 2021
Posted by: Eraser
Expertise:Intermediate
[This review was collected as part of a promotion.] Battery dies in half a day, other than that it's a great phone.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
awesome phone
on September 5, 2021
Posted by: Debbie
from Parker, Colorado
Expertise:Beginner
[This review was collected as part of a promotion.] I just bought this phone a couple weeks ago, and had an issue with the fingerprint sensor and they got me a replacement phone and when I went to the store, the guys went above & beyond
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US