Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6
(2,029 Reviews)
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product.
(
1,846 out of
1,946)
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
5
Awesome Phone
on September 2, 2021
Posted by: Ldacwa
from Omaha NE
Expertise:Intermediate
[This review was collected as part of a promotion.] Upgraded about a month ago to S21 from S10. Excellent camera. Just the right combination of speed and versatility.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Cell Phone
on September 2, 2021
Posted by: Jhansen05
from Phoenix AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this product 8 month ago and I'm so happy that I did, great features and great camera.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's OK
on September 2, 2021
Posted by: Jenz
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I hate the little window that comes up with the text message. It's too small for my bad eyes to see it and if you have something else open and it's there, SOMETIMES you can hit the back button and it goes away, BUT sometimes you end up losing what you were on because you hit the back button and exited out. I wish I could disable this feature. You can use a headset in the charging port but adapters don't work well with mine.
Features
2
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade without having to relearn everything
on September 2, 2021
Posted by: TonyD
from Austin, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] The upgrade is nice, the camera is wonderful and all the new features are pretty easy to learn. I do wish they would leave the buttons alone and not move them or change functions on each new model but overall a great phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great in general
on September 2, 2021
Posted by: Anonymous
from Lake Park, FL
Expertise:Beginner
[This review was collected as part of a promotion.] I bought it almost 2 months ago and I have been enjoying everything about it... The battery, the security, the camera, the apps operation..
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s21
on September 2, 2021
Posted by: Tara
from Michigan
Expertise:Intermediate
[This review was collected as part of a promotion.] I love all Samsung products and my phone is awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's ok
on September 2, 2021
Posted by: KAnne
from Saranac, MI
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought it a month ago and I like it however I live my internet service is slow so when on calls our conversations are delayed. I assume this is due to the phone being 5G & me not having the service to live up to that speed.
I would recommend this to a friend!
Features
3
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Was sold the s21 but was told it had the features
on September 2, 2021
Posted by: Ashbeddy
from Salt lake, ut
[This review was collected as part of a promotion.] Very disappointed when I started using the phone. The sales agent told me of all the amazing camera and editing features of the s21. Once I started using the phone I realized he was selling the ultra features. Super disappointed with the s21.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US