Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6 out of 5
4.6
(2,029 Reviews)
Open Ratings Snapshot
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product. 
(
1,846 out of 1,946
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
5 out of 5
5
Love the camera and how fast it is playing games.
on September 2, 2021
Posted by: Skeezy
from New Mexico
Expertise:Intermediate
[This review was collected as part of a promotion.] The resolution is great and the game play is really good. Best phone I've bought.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone!
on September 2, 2021
Posted by: Kw01863
from Dover, DE
[This review was collected as part of a promotion.] I upgraded my S7 edge for this phone, it was worth it 100%. The amount of space on this was excellent.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone!
on September 2, 2021
Posted by: Aidan
from Chadds Ford, PA
Expertise:Beginner
[This review was collected as part of a promotion.] My dad brought this for me atleast two months ago, and it's a great phone! I upgraded from the iPhone XR, a huge upgrade! Android, better cameras, customization, etcetera. It's a large phone, and you can barely notice the bezels. It's amazing! 10/10 recommendation.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome
on September 2, 2021
Posted by: Phone freek
from Marana
[This review was collected as part of a promotion.] Excellent phone
Great features I would buy another pair
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Comfort
on September 2, 2021
Posted by: Trish
from St. Simons Island, GA
[This review was collected as part of a promotion.] Had to replace my old Galaxy so upgraded to the S21 5G. I love my galaxy phone. It takes great pictures and easy to operate. I have used Samsung Galaxies for years. They are just an overall great phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Easy to use once I got used to the differences
on September 2, 2021
Posted by: Fred S21
from Lindenhurst NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I replaced my prior phone for 5G network availability and it was declining in battery power durability. This phone holds its charge well and navigation, once learned, has now made the phone easy to use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy Yet
on September 2, 2021
Posted by: JeffH
from Carlisle, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] My previous Galaxy's were nice. All had good upgrades. This is the first real total phone improvement. Processer is fast. Screen very responsive. Clear talk and video. Camera takes a little getting used too, but nice pictures.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Features
on September 2, 2021
Posted by: Luis
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone 1 month ago. I like everything on it except that it does have headphones connection.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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