Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6
(2,029 Reviews)
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product.
(
1,846 out of
1,946)
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
5
Hesitance turned to Happiness
on September 1, 2021
Posted by: KimO27
from Chicago, IL
Expertise:Beginner
[This review was collected as part of a promotion.] I am a first time user of any Samsung device and I was exceptionally hesitant to purchase this phone. I always considered myself loyal to my old phone brand, primarily because I am not the most technologically savvy and I was worried I would not be able to use my new phone to its fullest extent. My husband convinced me to purchase my S21 as he has been a loyal Samsung user for many years and Samsung was offering pretty great pre-order deals. I won't lie, I was intimidated at first when receiving the phone, but it didn't take long for me to get used to it. The ease that comes with figuring out how to use this phone was a pleasant surprise. I feel like I've been using this phone forever! The intuitive UI made my initial worries melt away. While I mostly use this phone for taking the most amazing close up pictures of the moon I have ever seen, it does not elude me how much this phone can handle. I am a happy transitioner!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Necessary Upgrade
on September 1, 2021
Posted by: CandyLollipop
from Queens, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this phone to replace the Galaxy S9 which was in it's final moments of life. Also, I was able to upgrade my storage capacity, so that I can store photos that are more than 3 years old. ^_^ Which I then realized I take a lot of photos. I have received nothing but amazing compliments from everyone who sees my photos, with the new upgraded cameras. Even iPhone users admitted my camera is better than their own, which is always nice to hear.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great cellphone!!!
on September 1, 2021
Posted by: MiviO
from Sacramento CA
[This review was collected as part of a promotion.] I take it one month ago, and I like it.
I like to make photos, they are so amazing!!!
I like to make photos, they are so amazing!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome camera
on September 1, 2021
Posted by: Rodney
from Ojai california
[This review was collected as part of a promotion.] Night and day difference in the picture quality. This camera takes pictures on par with my high end slr.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Lighting fast
on September 1, 2021
Posted by: PRKJR
from 8539 greenbriar dr
Expertise:Expert
[This review was collected as part of a promotion.] I have always bought Samson products even before they were popular, every phone basically every electronics that I was looking for and if samsung made it I would by it from samsung from, mp3 players ( back in the day) phones I think I've bought 14 phone, I had every pair of headphones until I bought the buds pro, speaker etc there products are user friendly if you have a problem there on it emediatly they COULD .
possibly walk you through it on the phone
possibly walk you through it on the phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the camera on this phone!
on September 1, 2021
Posted by: gwhite
from Vancouver WA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone because I dropped and broke my Galaxy S9. There were some features the S9 had that I liked, that this phone does not have such as, when I turn the sound off at night the S21 will still vibrate if I get a text message or phone call. I literally have to go into Settings every night and set the phone to mute and set the number of hours I want the phone muted. Maybe there's a way to change this but I haven't found it yet. Other than that, I pretty happy with the phone.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 1, 2021
Posted by: Jules
from Danville ky
Expertise:Expert
[This review was collected as part of a promotion.] I got this phone 1 week after it came out and i love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size and amazing camera!
on September 1, 2021
Posted by: tapanise
from Minneapolis
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had my S21 for about a month now and I seriously am so impressed, I love the size of it and the fact that the back isn't glass so it doesn't feel slippery! The cameras are SO amazing!!! I travel and love capturing pictures with my phone so that I don't have to carry a large camera around, the camera captures the colors and moments so vividly its unbelievable! Love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US