Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6
(2,029 Reviews)
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product.
(
1,846 out of
1,946)
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
3
Disappointed
on September 1, 2021
Posted by: Not Happy
from Washington DC
[This review was collected as part of a promotion.] I'm unhappy with the price and the charging equipment. There is no Aux port. So Disappointed.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 22, 2021
Hey there, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Comfort is Key and quality
on September 1, 2021
Posted by: IndTech
from Bakersfield, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I was apprehensive about upgrading to a new phone. I am happy that I did and the S21 5G was the ticket. It was the right size in my hand, features are more enhanced, 5G was offered, the memory was more than expected, and the upgrade price was even better than the older phones available.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on September 1, 2021
Posted by: Pacman64
from Tampa Florida USA
Expertise:Expert
[This review was collected as part of a promotion.] I bought the phone S21 5G when it first came out and I like it.
All features are good
Battery life is good
Dependable
Screen is large
All features are good
Battery life is good
Dependable
Screen is large
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features for the price
on September 1, 2021
Posted by: Lefty
from Dubuque, Iowa
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had my galaxy S21 for almost a.month now and love the phone. Upgraded my 3 year ils Note 9 which was by far the best phone I had yet. The new S21 is operationally very similar and maybe just tad faster but it really shines when using the camera. Takes amazing photos
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung s21 is an outstanding smartphone
on September 1, 2021
Posted by: Sasquatch
from Mystic, CT
Expertise:Intermediate
[This review was collected as part of a promotion.] S21 is very easy to use, Camera takes great pictures
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
The best!
on September 1, 2021
Posted by: Justin
from South Carolina
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded from an S10, so this was QUITE the move up ... and I am impressed.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen resolution
on September 1, 2021
Posted by: Pockets
from Owens Cross Roads, AL
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded my last samsung for the new S21 5G after using the old phone for 6 years. What a difference! The camera takes Great pictures that rival my SLA camera.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just awesome
on September 1, 2021
Posted by: Anonymous
from 2454 Jefferson Way, Heronden, Virgi
Expertise:Expert
[This review was collected as part of a promotion.] I bought S21 two months back and I really really loved it. The camera is amazing and the phone is slim and many good stuffs.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US