Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6
(2,029 Reviews)
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product.
(
1,846 out of
1,946)
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
5
Great camera
on September 1, 2021
Posted by: JMK1
from Mesa, AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] I had the Galaxy S10 for 3 years. It worked great but, I was I wanted an improved camera. The camera was a big improvement and the 5G was a big plus.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic features
on September 1, 2021
Posted by: Roydan
from Miami Fl
[This review was collected as part of a promotion.] I always enjoy Samsung Galaxy cellphone and this one too
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Nice camera
on September 1, 2021
Posted by: SN2021
from Philadelphia
Expertise:Intermediate
[This review was collected as part of a promotion.] Happy with my S21. No major issues so far. Small hiccups like 5G connection sometimes is very slow and I have to use my home WIFI.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera Features
on September 1, 2021
Posted by: Santos
from texas
Expertise:Expert
[This review was collected as part of a promotion.] Really have good batteries life and awesome camera.
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on September 1, 2021
Posted by: Racewife
from ND
Expertise:Intermediate
[This review was collected as part of a promotion.] I was going get a replacement for my lgg7 but after being told it was no longer available I was hesitant because I don’t like change but I was informed they work alike. Yes they do & very happy with my new phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Keep working!
on September 1, 2021
Posted by: Elga
from Beltsville MD
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this a couple months ago, the phone have so many problems. So sad.
Features
4
Performance
1
Design
5
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 23, 2021
Hello Elga, thank you for bringing this to our attention. I know how difficult this must be for you. We would definitely like to look into these problems further for you. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143729735
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143729735
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 1, 2021
Posted by: Goldie
from Brooklyn NY
[This review was collected as part of a promotion.] Love at first sight when I learned all the features of S21 5G
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on September 1, 2021
Posted by: Tommhan
from North Dinwiddie, Va
Expertise:Intermediate
[This review was collected as part of a promotion.] I really like this phone an it is really fast usually but unfortunately I live in a rural county and can have data problems, never voice problems. But it is funny that I can play video great on my phone most anytime and even use a hdmi cable to play the videos on TV and that is great since I do not have to use Hotspot data.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US