Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6
(2,029 Reviews)
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product.
(
1,846 out of
1,946)
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
5
Great features and performance
on September 1, 2021
Posted by: Kizmyster
from Elmont, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for almost 3 weeks and it's really great. It has some advanced features, great performance, and beautiful design. It's definitely worth its price.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Dependable
on September 1, 2021
Posted by: Chester
from Fremont, ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] This is my first 5g phone and it has all the features I want.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on September 1, 2021
Posted by: Larapin
from Chattanooga, TN
Expertise:Intermediate
[This review was collected as part of a promotion.] Great phone, great camera. Volume on headphone is limited. Had to buy preamp to get to volume I like.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
Reliable
on September 1, 2021
Posted by: Zenaida
from Syracuse NY
Expertise:Intermediate
[This review was collected as part of a promotion.] Reliable debating if it's better than the A edition as compitetion.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use.
on September 1, 2021
Posted by: Mike
from Elgin, Il
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this model for both my wife and I a couple months ago, and have no complaints.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on September 1, 2021
Posted by: sc21
from Washington DC
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this new phone 3 months ago and I am very happy with it so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung S21 5G Review
on September 1, 2021
Posted by: Steevw
from Vero Beach, Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I am very pleased with the purchase of my Samsung S21 5G phone. I have owned several Samsung smart phones and this is by far the best! It is extremely quick for streaming and downloads and the camera has new and exciting features.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life
on September 1, 2021
Posted by: Nailtek
from Grain Valley, MO
Expertise:Expert
[This review was collected as part of a promotion.] I like this phone except for the battery life is horrible. I am on my second phone and still isn't good. I am glad they went away from the curved sides.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 23, 2021
Hello Nailtek, thank you for taking the time to leave this review. I understand how difficult this must be for you. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001388/) to an article that will help you troubleshoot the battery draining quickly. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143730865
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143730865
^Elizabeth
Written by a customer while visiting Samsung US