Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6 out of 5
4.6
(2,029 Reviews)
Open Ratings Snapshot
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product. 
(
1,846 out of 1,946
)
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Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
5 out of 5
5
Great Phone!
on June 8, 2021
Posted by: LuvmyS21
Expertise:Intermediate
[This review was collected as part of a promotion.] I was really hesitant to purchase the phone, it had nothing to do with the phone. I had the Galaxy S10 and it still worked great, but I'm glad I upgraded. I love the camera and the added features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone overall
on June 8, 2021
Posted by: 2Good4U
Expertise:Intermediate
[This review was collected as part of a promotion.] Upgraded from Samsung Galaxy S8+. A lot of improvements in terms of speed and battery. Camera is good but it could be better.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use
on June 8, 2021
Posted by: Jburd1
from Glidden, Iowa
[This review was collected as part of a promotion.] Long battery life, very fast, easy to use menu. Wish I had bought one sooner
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Grate phone
on June 8, 2021
Posted by: Bigi
from Union NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] Fast easy to work camera is perfect loud speaker A+
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Camera Features
on June 8, 2021
Posted by: SK521
from Irvine, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I have always used Samsung phones since 2000. There were a few models that I was disappointed due to the system failure...however, the recently models have really broke through the technology challenges and offered excellent camera features. I especially like the "Single Take" feature where one click of the shutter button allows the phone to take multiple best timing shots including pictures and videos and bring out different effects for selection! It's an excellent feature to capture the most precious moments of my family.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Battery Life and quick charging.
on June 8, 2021
Posted by: Lynne
from Birdsboro, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought the phone a few months ago and it is very similar to my prior phone except it holds the battery much longer, charges faster, and moving items from my old phone to the new one was easy.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Well balanced overall
on June 8, 2021
Posted by: Toejam
from Carlsbad, CA
Expertise:Expert
[This review was collected as part of a promotion.] Like the performance, like the design, like the signal. Battery could be better though. Barely lasts through the day if I'm out of reach of wall charger for more than 15 hours. The battery anxiety exists on this phone. If battery were a little bigger (5% - 10% bigger) and sacrifice for a little thickness of it, I'd give it a 5 star.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice phone
on June 8, 2021
Posted by: L Bond
from ILL
Expertise:Intermediate
[This review was collected as part of a promotion.] Owned for about 4months wants to not receives text or show phone calls unless restart. Sometimes it locks up and have to restart, 2 or 3 times on its own
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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