Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6 out of 5
4.6
(2,029 Reviews)
Open Ratings Snapshot
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product. 
(
1,846 out of 1,946
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
5 out of 5
5
Fast phone
on September 1, 2021
Posted by: Goofy71t6
from Amelia, OH
Expertise:Intermediate
[This review was collected as part of a promotion.] Really happy with the performance, looks, and camera. Does everything I could want.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Most features are good
on September 1, 2021
Posted by: Irobert
from New Jersey
Expertise:Intermediate
[This review was collected as part of a promotion.] Had the phone for several months and it has worked great
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great camera
on September 1, 2021
Posted by: Ech19
from Valancia CA
Expertise:Intermediate
[This review was collected as part of a promotion.] The phone has a great camera. The battery life is only ok. My old Samsung Galaxy S8 active had a better battery
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice camera
on September 1, 2021
Posted by: MaryP
from Georgetown, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] It's has great features for the price. The camera is excellent!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It does it all.
on September 1, 2021
Posted by: Turtle
from Knoxville, TN
Expertise:Intermediate
[This review was collected as part of a promotion.] I live my S21 5g. Photos are amazing. When taking a picture of the moon, it looks like the moon. I see craters and everything. I was totally amazed it the quality of the pictures. Also, it's battery performance has been great. It is a multitasking champ!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Pictures!
on September 1, 2021
Posted by: Williejack
from Detroit.,Michigan
Expertise:Intermediate
[This review was collected as part of a promotion.] Grabbed this a Couple Months Back And Have No Regrets Great Phone,Pictures!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Good Camera
on September 1, 2021
Posted by: not happy
from MO
Expertise:Intermediate
[This review was collected as part of a promotion.] I hate this phone and wish I never would have gotten it, however, my guy got one and likes it very much. He says it fits his needs quite well. It is way too small, the keyboard constantly erases things or adds other things. The only thing I like is the camera.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy ^ElizabethSamsung CaresSeptember 28, 2021
Hey there, we would definitely like to thank you for sharing your experience. Samsung values your opinion and will use this information to work towards improving our products for all of our customers. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone way ahead of it time
on September 1, 2021
Posted by: Flofam
from Tampa fl
Expertise:Expert
[This review was collected as part of a promotion.] I've had this phone since it came out and have been impressed ever since. Just an overall amazing phone out preforms my last phone apple in every way plus the the camera is 100 time better plus I got an amazing deal and samsung really took care of me with add on bonuses and pre order rewards, I absolutely love this phone so much I got one for my son aswell, Samsung always does an awesome job
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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