Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6
(2,029 Reviews)
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product.
(
1,846 out of
1,946)
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
3
Shrugs...I guess
on September 1, 2021
Posted by: DrTia
from New York, NY
Expertise:Expert
[This review was collected as part of a promotion.] The camera updates are great. However, the front camera takes up screen space and the headphone jack has been removed. I prefer wired headphones, so I'm not a fan of this update. It was also upsetting that this phone did not come with a charger or any headphones. It only came with one small usb chord. I shouldn't have to pay for an additional charger.
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 28, 2021
Hello DrTia, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent Phone!
on September 1, 2021
Posted by: Anonymous
from Puerto Rico
Expertise:Expert
[This review was collected as part of a promotion.] I'm so happy a bought it. It so cool.I would love to Win a New one.
I would recommend this to a friend!
Features
5
Performance
2
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S21 5G
on September 1, 2021
Posted by: Pack Man
from Spring, Tx
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone about 6 weeks ago. I had a Galaxy S10plus before this. The S21 is a great phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on September 1, 2021
Posted by: Handyman
from Perham, MN
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought a month ago, very happy with battery life, and ease of use
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love all the features!
on September 1, 2021
Posted by: Sandy
from Idaho
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for a month. The pictures and videos are outstanding!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Same ol' Samsung
on September 1, 2021
Posted by: Crystal
from Ogden, UT
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone for about a month now and it has been just fine. Not much difference in my opinion from my last Samsung, the S10e. I do have an issue sometimes where the person on the other end cannot hear me and I have to restart the phone.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone.
on September 1, 2021
Posted by: Lindsay
from New Braunfels TX
[This review was collected as part of a promotion.] The phone is a champ. Functions well, quality camera, easy to use, comfortable size.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S21 Great Options
on September 1, 2021
Posted by: Galaxy4Life
from Idaho Falls, ID
Expertise:Intermediate
[This review was collected as part of a promotion.] Great upgrade from the S8. Plenty of features that are missing on the Iphones. Glad to keep the Galaxy line progressing through new technology.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US