Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6
(2,029 Reviews)
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product.
(
1,846 out of
1,946)
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
5
Camera is phenomenal!
on September 1, 2021
Posted by: NanaB
from Oklahoma
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought a Samsung phone because I had one previously and this phone was an upgrade to me. I know Samsung quality. I'm really liking all of the features and especially the camera. The one negative that I have is the location of the power button. It is in the position of the volume control. Took a while to readjust.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on September 1, 2021
Posted by: Samuel
from Virginia Beach Virginia
Expertise:Intermediate
[This review was collected as part of a promotion.] I got it 2 months ago and its ok, faster than my old one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great value, great hardware
on September 1, 2021
Posted by: Sammy
from San Diego, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought the phone in January and am still very satisfied with it. Samsung should work more on their native apps though. The adds are super annoying (e.g. in the weather app), and for gods sake, Samsung, get rid of Bixby. Great phone though.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Gadget.
on September 1, 2021
Posted by: RG21
from LA, CA.
Expertise:Beginner
[This review was collected as part of a promotion.] Feb 14, I got this S21 from my friend, and has been loving it since.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great zoom and photos
on September 1, 2021
Posted by: Pappy
from Connecticut
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had my phone for over three months, I am thrilled with the capability of both photo quality and video. Long range shots and motion are crisp and clear
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
great upgrade!
on September 1, 2021
Posted by: kateustice
from oahu, HI
Expertise:Intermediate
[This review was collected as part of a promotion.] upgraded from the last model. glad I did. great features. super fast.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Brittle case, watch fails randomly
on September 1, 2021
Posted by: Russell
from Alsea Oregon
[This review was collected as part of a promotion.] Removing my 21 from protecting case, started a spider Crack that is annoying. Finally received my watch (purchase special) has to be charged daily, and the BP, 02, sinus and sleep options randomly work, or not at all.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had!
on September 1, 2021
Posted by: Jordan B
from Houston
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone about 6 months ago and I love it. It's so fast and smooth running apps and playing games. I love the beautiful and responsive display and the video quality is shockingly crisp and clear. Just amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US