Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6
(2,029 Reviews)
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product.
(
1,846 out of
1,946)
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
5
great photos
on September 1, 2021
Posted by: hogie
from massachusetts
Expertise:Intermediate
[This review was collected as part of a promotion.] since i bought my new galaxy S21 i went on vacation to greece and got great pictures both up close and from the cruise ship we were on. they look almost professional.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
fast processor
on September 1, 2021
Posted by: Lcuffe
from Palatine, IL
Expertise:Intermediate
[This review was collected as part of a promotion.] My husband and I upgraded from S9's to S21. The processor is fast and the battery lasts longer. I don't like that Samsung chose to remove the headphone jack, so I had to purchase a charger/jack splitter so that I can still use my good earbuds and charge my phone too. I only use my Bluetooth earbuds when I'm driving or doing yard work to listen to music as sometimes the connection doesn't work. The sound quality is about the same as my previous phone, so it's good.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the night mode on the camera
on September 1, 2021
Posted by: Sue from Michigan
from Detroit suburbs
Expertise:Beginner
[This review was collected as part of a promotion.] I liked my 4th of July lake photos at night and others could not get this quality with their iphones
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Most excellent phone
on September 1, 2021
Posted by: Bobby S
from Greenville. Sc
Expertise:Expert
[This review was collected as part of a promotion.] I am exceptionally please with the performance and have had it since May2021. My only concern after 4 months is the battery seems to lose its power quite rapidly during my normal use each day. Other than that. it's awesome.
i would give this a 5 star rating
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Back after Samsung Note 3
on September 1, 2021
Posted by: SeñorChiles
from Cicero Illinois
Expertise:Intermediate
[This review was collected as part of a promotion.] Finally bought a Samsung again after many moons cuz after they got rid of TouchWiz. Much better implementation of software with this software. Smarter Phone. Decent battery life. Fast, good camera. Which i went with the Samsung Galaxy S21 Plus. Good job Sammy
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features, but needs some work
on September 1, 2021
Posted by: Mnull01
from Arkansas
Expertise:Expert
[This review was collected as part of a promotion.] My S21 5G very seldom rings when I have a call coming in. I do not realize I've missed a call unless they leave a voicemail.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Phone
on September 1, 2021
Posted by: Gary
from Sheldon mo
Expertise:Intermediate
[This review was collected as part of a promotion.] A little better than my old s9 got as a free phone
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy
on September 1, 2021
Posted by: Lene
from LaPlace, Louisiana
Expertise:Intermediate
[This review was collected as part of a promotion.] I have been having my Galaxy s21 ultra for 2 months. I am satisfied and would recommend this phone.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US