Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6
(2,029 Reviews)
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product.
(
1,846 out of
1,946)
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
5
Great features
on September 1, 2021
Posted by: Rick
from Arizona
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone about 2 months and very happy with it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 1, 2021
Posted by: Kakh19
from Pgh,PA
[This review was collected as part of a promotion.] I've had this phone for over a month and really like it. I previously had an S9 which I loved and this one, although a bit longer, is as good. Easy transfer of my photos and apps, easy to use and holds a charge all day. Great phone with no glitches !!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features!
on September 1, 2021
Posted by: Sara
from Savannah Ga
Expertise:Beginner
[This review was collected as part of a promotion.] I love the phone in general, but what i like the most is the spam calls block feature. The camera is also very good, the quality of the pictures is clear and colorful.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Not what I expected
on September 1, 2021
Posted by: Buggy
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I went from a galaxy 9 to this 5G. No big difference with the phone, spotty connection, and I should have kept my old phone
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Overall...great phone
on September 1, 2021
Posted by: Jiramo
from Jenks, OK
Expertise:Intermediate
[This review was collected as part of a promotion.] The features of this phone are amazing, from ease of access to the best phone camera image ever used. It is a fast phone with no disadvantages.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great camera, terrible finger print scanner
on September 1, 2021
Posted by: IXVolt
from Oregon
Expertise:Intermediate
[This review was collected as part of a promotion.] Coming from a long line of Pixel phones, I decided to try my luck at the new Galaxy S21 for my next phone. So far, the camera has been incredible. The processor is snappy and loads anything I throw at it. The screen is wonderful. My biggest gripe is actually opening the phone. The fingerprint scanner located in the middle of the screen is absolute rubbish. It works maybe 1 out of a 100 tries. I have registered several scans of each finger; they all store correctly but when I try to unlock the phone it constantly says "unrecognized". The face recognizing works about 1/3 of the time. I have had to turn off the biometric features in order to use the phone. It's a real shame. My pixel phone finger print scanner worked 100% of the time. I have never had it not work.
I would recommend this to a friend!
Features
4
Performance
5
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Not much better than S20
on September 1, 2021
Posted by: Simone
Expertise:Expert
[This review was collected as part of a promotion.] I got this one as an upgrade from my S20. Not seeing a lot of improvement. Pretty much the same.
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on September 1, 2021
Posted by: Domingo
from Yonkers
[This review was collected as part of a promotion.] Very happy with this product, very easy to manage, reliable
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US