Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6
(2,029 Reviews)
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product.
(
1,846 out of
1,946)
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
4
Better than the old ones
on September 1, 2021
Posted by: TBui
from Tampa
Expertise:Expert
[This review was collected as part of a promotion.] I have been using Samsung phones for over 7 years, and every new model is better than the last one. When I first got it, it worked like a champ. After 2 months of using it, there are small glitches here and there. Nothing major, it just does not feel the same anymore.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S21 5G
on September 1, 2021
Posted by: Kristina
from Sakramento
Expertise:Expert
[This review was collected as part of a promotion.] Very fast, convenient, functional. Exceeded all my expectations.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have ever had!
on September 1, 2021
Posted by: Happycows
from Sun City, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchased this phone 3 months ago and I love it!! After a need for a serious upgrade, I purchased the Galaxy S21 5G - best upgrad I have ever made. Thanks to its long battery life I can go days using my favorite apps and don't need to stop for a charge. This phone also features some amazing and powerrful cameras allowing me to capture images and videos like a proffessional. All, this and at an affordable price, that I didn't have to take a loan out for! Not sure I will ever want to upgrade from phone!
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S21 5G 128GB Love my phone - some notes...
on September 1, 2021
Posted by: DbyDenver
from Denver, CO
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchased this phone a little over a month ago. It's a great phone.
Items to note:
1. no outlet for wired earbuds, Must purchase wireless earbuds.
2. charging cord has USB-C adapter on each end. No more USB and USB-C cord. The cord is fast charging ONLY with direct connection to USB-C to brick with USB-C (must purchase separately). Even with an USB-C/USB adapter to USB brick you loose the fast charging capabilities.
So in summary, before you leave the store,
1. you need to purchase wireless earbuds
2. you need to purchase an USB-C brick to use the fast charging cord that comes with the phone.
Items to note:
1. no outlet for wired earbuds, Must purchase wireless earbuds.
2. charging cord has USB-C adapter on each end. No more USB and USB-C cord. The cord is fast charging ONLY with direct connection to USB-C to brick with USB-C (must purchase separately). Even with an USB-C/USB adapter to USB brick you loose the fast charging capabilities.
So in summary, before you leave the store,
1. you need to purchase wireless earbuds
2. you need to purchase an USB-C brick to use the fast charging cord that comes with the phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on September 1, 2021
Posted by: pdw52
from Laguna Beach, CA
Expertise:Expert
[This review was collected as part of a promotion.] Had to upgrade to maintain compatibility with Sprint now moved to T-Mobile. Only feature I had on old phone that I do not have on S21 is the ability to set individual volume levels per app. Otherwise - battery life great, speed of app response great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good
on September 1, 2021
Posted by: Billyc11
from Milwaukee
Expertise:Beginner
[This review was collected as part of a promotion.] 3 months ago And it's working fine to me We'd like to plus though
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great service
on September 1, 2021
Posted by: Ladyfoxy
from Grand rapids mi
Expertise:Intermediate
[This review was collected as part of a promotion.] I had got this phone because my other one couldn't be used on any services. So far the phone has worked better then expected.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on September 1, 2021
Posted by: Lucysmom
from Dallas, Texas
[This review was collected as part of a promotion.] Bought as a replacement phone. Love all the features. Glad I went with the Galaxy S21 5G.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US