Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6
(2,029 Reviews)
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product.
(
1,846 out of
1,946)
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
4
Nice phone, great Samsung apps
on September 1, 2021
Posted by: PrincessPie
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] This is a nice phone with a lot of cool features. The Samsung apps it comes with are actually really useful to me, and overall i like it a lot. But it has one really big drawback. The battery life is pretty terrible. If i had realized how bad it would be, i would have sprung for the top end model. For reference, i get about 10 hours per charge with normal use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I great.Speed cameras, design.
on September 1, 2021
Posted by: Suljo
from Waterloo, IA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought it two months ago and I am very happy with the features.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new phone
on September 1, 2021
Posted by: Ozzie
from Lansdale PA
Expertise:Intermediate
[This review was collected as part of a promotion.] I've been happy with other Samsung products and know that it is a reputable company, so purchasing this phone was a no-brziner.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Camera, 5G performance
on September 1, 2021
Posted by: Grumpy
from San Antonio
Expertise:Intermediate
[This review was collected as part of a promotion.] Had a S10 plus that did everything except connect reliably to my providers data and phone service. Solved that issue with the S20 but gave up a phone jack, pulse ox monitor and expandable memory by upgrading. At least the camera was equal or slightly better. A good phone but not what I really was looking for.
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 1, 2021
Posted by: Peter
from Sterling Heights, Mi
Expertise:Intermediate
[This review was collected as part of a promotion.] Very good cameras! Fast and good phone. Would recommend others to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid Phone!
on September 1, 2021
Posted by: Ball
from Iowa
Expertise:Intermediate
[This review was collected as part of a promotion.] Great screen, great camera, cant say anything bad about it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life
on September 1, 2021
Posted by: Jjs022786
Expertise:Intermediate
[This review was collected as part of a promotion.] Had this phone a few months now. Battery lasts all day with no need to stop and charge.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not as great as expected.
on September 1, 2021
Posted by: Jennie
from Salina, Kansas
Expertise:Beginner
[This review was collected as part of a promotion.] I traded in my Galaxy S9 for this Galaxy S21. To be honest I miss my S9 camera as it could focus on anything close up. This camera doesn't. I will say the S21 pictures otherwise are very clear and better quality. Really not that impressed.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US