Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6
(2,029 Reviews)
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product.
(
1,846 out of
1,946)
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
4
First Time Owner
on June 8, 2021
Posted by: 100fires
from Santa Fe Springs, CA
[This review was collected as part of a promotion.] Both 4 Samsung S21 phones for the family, they are very happy with them. I wish it included more than a cable to charge the phone or at least one with a standard USB end. They like the camera features.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect upgrade
on June 8, 2021
Posted by: CynB
from Georgetown ohio
Expertise:Beginner
[This review was collected as part of a promotion.] Upgraded from a Galaxy s7 a couple months ago and love my s21, took me a little bit to get used to a few new options but I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great upgrade from an S9 or older
on June 8, 2021
Posted by: JVal13
from Princeton, WV
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded from an S9, and this is great. I miss the curved screen, SD storage, & headphone jack of older phones, but the S21 was definitely an upgrade overall. After a few months with it, I have no real issues. I'm excited that Samsung has promised to support it for 3 years; which makes it a better value proposition over time than older phones.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek, perfect size and overall great phone.
on June 8, 2021
Posted by: Fl4k4lyfe
from Fort Worth, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I stepped away from the Samsung line of phones after the note 5 and it wasn't due to anything Samsung did or didn't do, I just wanted to try something different. The S21 5G made coming back just that much more great!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on June 8, 2021
Posted by: Joshua
from Oregon
[This review was collected as part of a promotion.] Glad I upgraded, features are easy to use old one was slow
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera
on June 8, 2021
Posted by: Dons
from Aurora Colorado
Expertise:Expert
[This review was collected as part of a promotion.] I like my phone but it's still lacking in battery life. The camera is great and 4k video is awesome.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome camera
on June 8, 2021
Posted by: Rosebud
from Philly
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my S21 5g about three months ago and have need blown away by the camera. Takes better pictures than my dslr4.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is stunning!
on June 8, 2021
Posted by: Regan
from Augusta, Ga
Expertise:Expert
[This review was collected as part of a promotion.] I bought the S21 during preorder, in the past have been a Note user so I was skeptical about the screen size. I am so happy with the S21 though. The screen clarity is beautiful, and I am obsessed with the Camera! And it is unbelievably fast!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US