Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6
(2,029 Reviews)
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product.
(
1,846 out of
1,946)
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
5
Thus far great
on June 12, 2021
Posted by: TEEMARIE
Expertise:Expert
[This review was collected as part of a promotion.] Love Samsung products purchased phone probably six months ago
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Camera and battery!!
on June 12, 2021
Posted by: Saze
from Fort worth Texas
Expertise:Expert
[This review was collected as part of a promotion.] I went from the s20 plus to the 21plus, the camera quality is better I just miss the SD card slot and wish it had the s pen feature
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for not too much
on June 12, 2021
Posted by: ConnorM15
from Dallas, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I was able to get this phone for basically free by Samsungs trade in offer. It has worked great, it is fast, it has a good camera, and it is super easy to use. I love this product and would recommend it 100%
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on June 13, 2021
Posted by: John
from Tucson Arizona
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm glad I got this phone and made the switch back I love everything about the phone from the picture quality to making calls
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Very Nice Cell Phone... I Just Wish
on June 13, 2021
Posted by: Trip
Expertise:Intermediate
[This review was collected as part of a promotion.] Very nice cell phone I just wish that a 3.5mm jack was installed on the cell phone. I feel I paid enough for the cell phone I should not need an accessory for a normal basic feature. Makes me feel what a waste of money.
I would recommend this to a friend!
Features
4
Performance
5
Design
1
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed in data transferred old galaxy to new
on June 13, 2021
Posted by: Bobchris
from Garden Grove, California
Expertise:Intermediate
[This review was collected as part of a promotion.] New galaxy data has not transfered properly. My wife's photos transfered to gallery not mine. Missing some very important contacts that hurt me terribly. I am a Vietnam Era vet retired going on 75. Do not know what questions to ask Samsung. Samsung shut off my old phone so I can not transfer and correct the data transfer possession. Would like to have available again to locate Contacts that are missing and correct apps setup. Still like phone if transfer of data would be smooth and more complete.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 14, 2021
Hello Bobchris, thank you for reaching out! I understand how important this is to you. We are here to help and would definitely like to look into this issue further for you. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143415514
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143415514
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent performance
on June 13, 2021
Posted by: Oledemp85
from New Iberia la
[This review was collected as part of a promotion.] very fast an simple. Great camera quality an picture
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love it!
on June 13, 2021
Posted by: Debby
from Moore Haven, FL
Expertise:Expert
[This review was collected as part of a promotion.] The camera is awesome! I highly recommend it. Very clear.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US