Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6
(2,029 Reviews)
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product.
(
1,846 out of
1,946)
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
3
Great photos
on June 11, 2021
Posted by: Sarah
from Henderson NV
Expertise:Intermediate
[This review was collected as part of a promotion.] Camera is great, but overall performance is greatly lacking
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 15, 2021
Hello Sarah, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 11, 2021
Posted by: Dre R
from Austin, Tx
Expertise:Expert
[This review was collected as part of a promotion.] I've had this phone for about a month now, I love it great phone and amazing features. Screen is so clear. Must have!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy so far
on June 11, 2021
Posted by: Android4ever
from Seattle WA
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchased the S21 in February great phone. The camera is unbelievable. Battery life better than any other Galaxy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GS21
on June 11, 2021
Posted by: jgosset9
from Atlanta,GA
[This review was collected as part of a promotion.] It is a great phone. I would recommend this phone.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with awesome features
on June 11, 2021
Posted by: The Kid
from Medinah IL
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone replaced my wife's S8+ although the screen is a bit smaller the speed of processing makes up for the loss of screen size. The camera is much better with the clarity and depth of colors is much improved compared to the S8
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on June 11, 2021
Posted by: Mechelle
from New Castle, DE
Expertise:Beginner
[This review was collected as part of a promotion.] It has been quite some time since I upgraded my phone and I'm so glad I waited until now to do it. I love all the new features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Samsung S21
on June 11, 2021
Posted by: Dyncttn
from Milwaukee, WI
Expertise:Intermediate
[This review was collected as part of a promotion.] The phone is lighter in weight and it seems stronger in power use.
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great upgrade from beloved Galaxy S9
on June 11, 2021
Posted by: Mikey
from Phoenix, AZ
Expertise:Expert
[This review was collected as part of a promotion.] I purchased my brand new Galaxy S21 a month. I had upgraded from an S9 that I loved so much. In regards from what I miss having, there is no headphone jack nor expandable memory. Additionally, the phone is top heavy in comparison to the S9, meaning if you hold it on one hand, it can fall out of your hand from the weight of its top half. Outside of those issues, I would say it's a fantastic phone. It's a smooth operator when you open apps, screen size is more than enough and smooth with its 120hz refresh rate, battery is pretty decent, and the 5G is a nice plus. For what I paid after trade-in, it's worth the money brand new.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US