Customer reviews from Samsung US
Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Average customer rating
4.6
(2,029 Reviews)
Rating breakdown 2,029 reviews
5 Stars
1,476
4 Stars
415
3 Stars
86
2 Stars
25
1 Star
27
95%of customers recommend this product.
(
1,846 out of
1,946)
Customer Reviews for Samsung - Galaxy S21 5G 128GB - Phantom Gray (Unlocked)
Customer Rating
5
Love what Samsung has done with this device!
on June 8, 2021
Posted by: Chris
from West Palm Beach, FL
Expertise:Expert
[This review was collected as part of a promotion.] What a great device, pictures are so clean, images are amazing. So easy to use compared to iPhone. Love the design, sleek and classy. Screen is vibrant, watching HD videos are awesome.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 8, 2021
Posted by: Brisket pro
from Rowlett, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone about a month ago and I'm so glad that I did. The camera takes crystal clear pictures. I like how fast the operating system is. I would definitely by it again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy keeps getting better
on June 8, 2021
Posted by: Ailurophile
from Vicksburg, MS
Expertise:Expert
[This review was collected as part of a promotion.] I've been using Galaxy since the II model. I didn't like the position of the fingerprint reader on the 10; adding a case made it hard to be read. I liked the reader on the back of the device, on the 9.
Having the reader on the screen is convenient, but it leaves fingerprints on the screen. I'm constantly wiping the screen. I use a stylus pen for inputting, so I don't otherwise get fingerprints on the screen.
But everything else about the phone is great!
Having the reader on the screen is convenient, but it leaves fingerprints on the screen. I'm constantly wiping the screen. I use a stylus pen for inputting, so I don't otherwise get fingerprints on the screen.
But everything else about the phone is great!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to operate phone
on June 8, 2021
Posted by: Love Samsung
from Fergus Falls,Mn
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had my phone for a few months. Really love it. Only problem I have and it's because of where I live I don't get as good reception as I did with my Samsung 9.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S21 Ultra wishing it was a Note 21 Ultra
on June 8, 2021
Posted by: Mgtn78
from Austin, TX
Expertise:Expert
[This review was collected as part of a promotion.] I really love the S21 Ultra for all it is. The display, cameras, processor and UI are the best... But there are a few things that it lacks which are a big factor. I am a Note user and have been since it was introduced. Not having a slot for my S-pen is lame, because I still use it with the S21 ultra. Secondly the lack of an SD card slot is a problem... Cloud storage is great, but I want my storage to be local... And the S21's 256gb just doesn't cut it... I hope Samsung is listening because I've been loyal to the Galaxy line since 2010 and plan to buy the Note 22 next year.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I Love my Galaxy S21 5G!
on June 8, 2021
Posted by: Super Grandma
from Las Vegas, NV
Expertise:Intermediate
[This review was collected as part of a promotion.] My Husband got my phone this year for our 26th Anniversary, and it has proven to be my Best Buddy!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very good, but a noticeble lack of a microSD card
on June 8, 2021
Posted by: Ronald
from Pittsburgh, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the S21, but was unable to purchase one with a larger internal memory anywhere near me. Further, the decision to remove external micro sd card storage is frankly stupid. I will not buy another phone in the future that does not have such an option, and I have been a loyal Samsung customer for over 10 years.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great cellphone!
on June 8, 2021
Posted by: Allen44
from North Carolina USA
Expertise:Expert
[This review was collected as part of a promotion.] Purchased two of these a couple of months ago to replace our older Galaxy S7. Very please with all the new features. Very fast processor. The cameras take fantastic photos. The HDR photos feature make the pictures really pop.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US