Customer reviews from frigidaire.com
Frigidaire - 1.8 Cu. Ft. Over-the-Range Microwave - Stainless Steel
Average customer rating
4.4
(436 Reviews)
Rating breakdown 436 reviews
5 Stars
288
4 Stars
91
3 Stars
28
2 Stars
11
1 Star
18
Customer Reviews for Frigidaire - 1.8 Cu. Ft. Over-the-Range Microwave - Stainless Steel
Customer Rating
5
on December 12, 2022
Posted by: Tom Gunter
[This review was collected as part of a promotion.] We just replaced a 17 year old microwave that had a broken handle and are very pleased with the new bigger size and functionality of this microwave. It is slightly larger inside and has better functionality, plus an LED light above the cooking area.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Average
on December 14, 2022
Posted by: Hporterny
Takes longer to heat up things and doesn’t heat everything equally
Response from frigidaire.comBy Kiara, Online Outreach Specialist, December 15, 2022
Hello Hporterny! Thank you for leaving a review on your new microwave! We are sorry to hear that you are having issues with your appliance. Please refer to page 13 in your owner's manual for suggestions to ensure the best cooking results. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing
on December 19, 2022
Posted by: NHOwners
[This review was collected as part of a promotion.] We are loving the new microwave and stove/oven.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 21, 2022
Posted by: asinger1833
[This review was collected as part of a promotion.] Has been great to us so far!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Makes noise
on December 24, 2022
Posted by: Marilyn 360
[This review was collected as part of a promotion.] It makes a loud groaning noise. Sounds as if the motor is struggling.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, December 27, 2022
Hi, Marilyn 360!
Thanks for reaching out with your concerns! It is normal for the microwave to make some sound as it runs, but it should not be overly loud. Does this noise appear to be coming from the microwave function or from the turntable? Please check for any debris stuck around the roller ring and ensure the turntable is properly seated. If this issue continues, you can reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. We will be happy to help!
Best,
Ashton
Thanks for reaching out with your concerns! It is normal for the microwave to make some sound as it runs, but it should not be overly loud. Does this noise appear to be coming from the microwave function or from the turntable? Please check for any debris stuck around the roller ring and ensure the turntable is properly seated. If this issue continues, you can reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. We will be happy to help!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 26, 2022
Posted by: GC94
[This review was collected as part of a promotion.] Best microwave I’ve bought in years. Very easy to use.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Microwave
on December 28, 2022
Posted by: Bernard101
[This review was collected as part of a promotion.] Good product no problems
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love microwave size
on January 3, 2023
Posted by: Ladydowns
[This review was collected as part of a promotion.] Love the larger size of my microwave and all the features
Written by a customer while visiting frigidaire.com